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March 2024 by Hanan A.
I live so close to this Walgreens but thanks to their HORRIBLE customer service I have to drive to the other one that's like 10 minutes away from this one!
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February 2024 by Adam Abraham
Khaled went above and beyond and tried to help me with my questions. But Jia was very rude and unprofessional.
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February 2024 by VAIDEHI MURARKA
My covid booster shot appointment was at 6:15 pm and they kept me waiting till 7.15 pm
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February 2024 by Da Hee Im
The employees at the front were loudly arguing, creating an extremely uncomfortable & unprofessional environment
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January 2024 by Udaysree Buchupalli
Pharmacy is the worst. I was here for my covid booster. The pharmacist took the details and left unattended. I waited an hour for my appointment when I was there on time
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January 2024 by Sri
Good store for purchasing over the counter items. Sharanya at the counter was helpful and helped me locate the item I was looking for. Satisfied with the level of customer service
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January 2024 by Ne Je
They don't accept Fedex QR codes for package drop off like every other Walgreens with Fedex. Other than that the store itself is not bad although it's miserably understaffed as mentioned in the other reviews.
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January 2024 by Ryan Strahl
I'm absolutely blown away that the people that work in the pharmacy of this building are qualified to even find their way out of a paper bag. They are so incompetent in every single step of the process, including yelling my name and my prescription in front of other people. Have you heard of HIPAA laws?
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January 2024 by Atul Gupta
Terrible customer service. The individual at the counter was extremely discourteous. When I went to pick up my order, they were uncooperative. Walgreens needs to address this kind of behavior. I am certain that I won't be visiting this place aga
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January 2024 by Brijesh Singhal
This pharmacy is the worse. Had to wait for over an hour post our appointment timing
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January 2024 by Robert Chen
Dude taking the phone call has awful and disrespectful attitude. Shows no ability to solve problem or customer care. He deserves to work there all his life.
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January 2024 by Elaine K.
I usually like to shop at Walgreens, however this store was so far the worst I have ever been. It had a really bad customer service. I needed to use the restroom to change my baby and it was locked. There was no one around to help so I went back to the cashier to ask for help. She told me I needed to press a button there for help and I went back and did it. I waited and waited and waited. No one never came to help us and I finally gave up and wait back to pay for the toy I got for my daughter. If is was not for her, I would just leave the store without getting anything. Places like that does not deserve my business and unless i really need to buy something from this Walgreens in a emergency, I don't intent to ever go back there. I do not recommend this store to anyone. Safe your time and money and go to some place else.
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December 2023 by A L.
The pharmacy. Oh my god. I usually can't be bothered writing reviews and I'm even lazier about finding new pharmacies, but today was such a giant fuck up that I will never go back. The person serving me deleted the prescription while I waiting, told me to come back after they called the doctor to send another fax. Then the prescription got cancelled altogether but no one told me. I had to call back to find out, then they told me I'll need to call the doctor myself to get it resent. I do that, then finally get the message that all three prescriptions have been filled. When I get there, somehow my insurance card changed since this morning when they filled the first two, so the third prescription couldn't be filled. They had to re-enter the card information and told me to come back later because they needed more time to fill it. It took over six hours to get this sorted out. By the end of it, I was losing my mind. Never again Walgreens Pharmacy on Ne24th & 156th. You are dead to me! The store itself is fine. I'll go back there.
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December 2023 by Jack O'Connor
The pharmacy line here is usually long, so I made a vaccine appointment online. They called me day-of to cancel the appointment because of understaffing and said to come on the weekend. Now I'm here on Saturday afternoon and the line is longer than I've ever seen it. (Because lots of other people got the same call?) I'm going to find a different pharmacy and avoid this one from now on, despite the convenient location.In general the pharmacy staff here always seem super stressed and hurried. They're polite and clearly trying their best, but it looks like corporate is driving them into the ground. Unfortunate.
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November 2023 by Amanda Schwarz
I see there are many awful reviews for this store; however, Bahador (and two team members) was a lifesaver yesterday! He truly went above and beyond in customer service for my pharmacy needs and helped our family after hours of insurance calls got us no where. Yes, I'm sure they are understaffed, but all of them truly showed caring for a patient and made a difference.
