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November 2023 by Arbri Allaraj
Very happy with JaredHe was very helpful, helping us find the unit that Will work for us.
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October 2023 by Allen Smith
I have really enjoyed my experience with West Coast Storage. Caroline reached out early so that I could take advantage of a special pricing period, and answered all of my questions. Moe stayed after hours to assist me and another customer with moves. You can tell that they really like to help and reassure customers. Thank you all for reading my review, and thank you so much, Caroline and Moe!
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October 2023 by Kathleen Belt
Caroline knows this business exceptionally well. You have an excellent employee.
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September 2023 by Junhan Han
Great staffs and facilities.They increased 25% of rental cost 5 months later without any reason. But the same unit is still selling at the same price today.It's a clean and good place for a short term only.
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September 2023 by Marie Armstrong
Moe was super helpful and kind. Glad we were able to get the space we needed to fit our needs.
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September 2023 by Floki 47
They refuse to fix their system forcing customers to call in to set up automatic payments. This the only company that does does this. The employees are hassle.
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August 2023 by Orin Brustad
Caroline was very professional, personable. She answered questions promptly and followed through online carefully.
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July 2023 by Janett M.
The storage unit we got was so clean. We loved the location an how safely it is to get in. We had other storage units that have been broken into but with West Coast Self-Storage we felt secured about our things.
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July 2023 by Randy P.
WEST Coast Self Storage I would give this place a big zero if I could. Never in all my life have I had to deal with such disrespectful, rude, lying, backstabbing and dishonest management or people for that matter. I did the whole process online because I work more hours than there open, And let me tell you, the managers with the self-storage did not like that one little bit. To think that you can actually rent a unit without them is just too much for their pea brains to handle. They make-up rules as they go along. They actually turned off the breaker to my unit along with others and made me move in in darkness Just so I had to come to them and for them to say "Well we need to look-in your unit Then they case your unit and my guess is sell the information because if you don't let them in, they call the police, which do nothing because your not breaking any laws. and tell them they want you off the property and don't give you a chance) to get your stuff what a scam This in not a place or people that you want to get involved with And if you have anything of value anything at all, you WILL lose it if you store here. After trying to get ahold of the corporate owners and let the know of the dishonest business practices and the shere lurecy of the management. They locked me out afteri d been there 3 weeks and said its because i didnt have a sign lease and I needed to sign one, So i signed then that very day they try and through me out for breaking rules that I had just signed a lease to. I was supposed to be at a family event with my kids in Portland but because of greed and rudeness cf the management I had to miss it.I'm 65 years old, dont have alot of events like this left. STAY AWAY STAY FAR FAR AWAY!Sincerely, Randy Pond randywplive. com 206 683 0106 .Get Outlook for Android
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June 2023 by Vinny Head
Carolina helped me out towards the end of the day and made the entire rental process very fast and easy. 100% reccomend.
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March 2023 by Brandon Walker
I had an employee named Caroline go above and beyond helping me move to a better storage unit, one to suite my needs and it helps my business run and thrive because of this. Exceptional customer service from Caroline at West coast storage, thanks
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December 2022 by Tayana Larkins
If I could give more than five stars, I would. Caroline definitely deserves it! She was very friendly and went above and beyond to help me rent a suitable storage space. Moving can sometimes be a hassle, so I appreciate her for making my move easier. Truly a great experience all around! I will refer friends and family every chance I can.
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December 2022 by Jaguar Audio
I've been in this place for 9 months. The best selling point is the staff customer service. I usually work with Ryn and he's as reliable as they come. I plan to stay for the long run if they can keep their people and don't raise the prices.
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December 2022 by Kenneth Ormsby
Caroline & Ryn are an amazing management team. Always helpful and knowledgeable on all things storage related.
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December 2022 by Tayana L
If I could give more than five stars, I would. Caroline definitely deserves it! She was very friendly and went above and beyond to help me rent a suitable storage space. Moving can sometimes be a hassle, so I appreciate her for making my move easier. Truly a great experience all around! I will refer friends and family every chance I can.
