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April 2020 by Jackie R.
I want to commend the bank emplyees that are still working during these stressful times. I had a problem this morning that could only be taken care of by a representative so I waited the almost 2 hours on hold to reach customer service. I spoke to one man and explained the problem and he was friendly and understanding and connected me to the person who could help me. I'm sorry but I didn't get his name. The woman he connected me to is named Lynn and she was patient and helpful and got my problem solved quickly. I really appreciate the two people who worked with me and I commend them for their helpfulness.
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May 2019 by K. N.
In the past two months their ATM machine has been down. Of course it happens when the bank is closed. I'm not able to make a deposit or get cash out. Very frustrating.
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May 2019 by Crystal C.
So I wasn't actually going to leave a review of a bank that I've just generally never had problems with but then I saw the previous review where some idiot talks randomly about Chase being why people like California, and now I'm very confused. Chase has banks in 26 states and is one of the "big four" banks that handle millions of peoples' banking needs. As I mentioned, I have never had an issue at this Chase in particular and can imagine that since it's in Bellingham that it's likely staffed by people who are local and may have even grown up or spent their entire lives living in the state of WA. So maybe, if you have a problem with someone who told you the time frame it would take to open a credit card with them in a fashion you were upset with, you should blame it on that person (who is almost 100% going to be a Washingtonian) and not somehow randomly talk about CA. Place eye roll here.
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December 2014 by Sunny B.
Asked for credit card, he said it takes time!! Then nothing? He didn't want to work, don't know his name, he had no name tag, bad customer service! So disappointed with Chase first time, that's why people like California!!??
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February 2011 by Shannon Bruner
Love how you get a picture of your deposited check, on the receipt!
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May 2010 by Micah Godbolt
Atm is pretty sweet. Depositing checks or cash is a breeze.
