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June 2025 by Kurtis Bishop
My wife called and told customer service in August and to cancel our line when it was up in September. Cricket has been taking $62 a month out of my bank account for a phone we do not have and for a line they were supposed to cancel. They said they can’t refund my money due to policy and I have to dispute it with my bank and it’s not their fault. This is crap and i deserve a refund.
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October 2024 by Hunter Boylan
The staff here are great but Cricket and AT&T are terrible and predatory service providers and good luck getting through to customer service.
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July 2024 by Akilah Price
Can't remember the name of the man that was working, but I went in there 3 weeks ago with a question about my current service. He was very helpful and got me situated fast.
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July 2024 by Sandra McClendon
WENT TO SEE ABOUT SOME PHONES FOR MY PARENTS OUT OF POCKET 2 CHEAP PHNS WOULD HAVE BEEN 500ISH $ !! ? ? ? WE WENT TO XFINITY MOBILE $151.28 WITH TAXES AND FEES OUT OF POCKET 2 PHNS IPHONE AND A RAZOR , UNLIMITED SERVICE INCLUDING MEX AND CAN 45$,PHN PROTECTION, HOME INTERNET 9.99, ALL FOR 115$ MNTHLY/ PAYMENT FOR PHNS TOO. CRICKET LETS DO BETTER !! OR SOMETHING FOR SENIORS
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July 2024 by german_raccoon
Had a great time at Cricket and Omron was very attentive so 5/5 for customer service ?
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June 2024 by Angel Torres
One day I went to get the iPhone 12 and they didn't want to sell it to me
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October 2023 by Serena Fitzgerald
The employee working on thurs, September 14 was excellent. He helped me get a new phone and a US phone plan after moving here from Canada. The prices were extremely transparent and he did a great job finding what worked for us, while helping multiple customers very efficiently.
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September 2023 by Luis Lopez
Cricket has excellent service and what I like the most is the 4 line family plan for 100 dollars
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August 2023 by ami cline
Really shady service from Bellinghams Meridian office..super bummed..not only did the guy act like I was an inconvenience to return a phone I had purchased after only having it for 2 hours but he lied to me and said there was no price difference(the one i was returning was actually $100 more) and then sent me a vm today saying I need to bring back my box(that he mistakenly sent me home with, 6 days ago) or i would be charged the difference of the more expensive phone..i have the cheaper phone and never even got a refund to begin with in the price difference(because he lied and said there was no price difference)..too long a story to type but i guess i have to go return this box today and hope i can recover the $100 difference..almost a week later. The worst customer service I have encountered to date.. If you have to go into this office do not get help from a man named Juan:/ I wish that i didnt have to go back in..
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March 2023 by Marcia Montanaro (Mars)
I’ve been using Cricket for nearly a decade and I’ve always sung praises- cheap phones, good service, friendly representatives. The last 3 times (over the last month) I’ve been in to the Bellingham location on Meridian, the folks working have been extremely rude to me and my partner- like… so rude. I’ve worked in sales/retail/service forever, I know it can be trying, but I’m a good customer and a pretty patient person. I’m really bummed and will be looking elsewhere.
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March 2023 by Thea Bentz
Good service
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December 2022 by Jaime Collins
Helpful. Polite , attentive.
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October 2022 by Marie Scott
Person working there had no real knowledge of phones or plans.
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October 2022 by Avery Lueras
Cricket phone plan is awesome.
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August 2022 by Goldie Locks
I like the customer service sometimes
