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April 2025 by Pam Delfino
I was on the hunt for comfortable Nike runners, and the gentleman working here helped me find just the right pair! Super friendly people working here providing excellent customer service.
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July 2024 by Shovia Muchirawehondo
Both Michael's and Sam are awesome. They listen effectively and is very patient and such gentlemen. I will.alwYs shop here for gym shoes.
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September 2021 by Lauren A.
I made the trip up from Mount Vernon due to our local Macy's closing it's doors in 2019. I was looking for shoes, which they did not have in stock, but I did find a nice vest in the color I wanted and it was on sale so I bought it. I got home and noticed that the customer service rep. had forgot to take the ink capsule off, so I had to go clear back up and have them remove it. Right when I walked in I looked to the left and there was a returns counter, so I went directly to him and told him what happened. This customer service rep. could care less that I had to make a special trip just to have an ink capsule removed from a $35 vest. No apology, no "what can we do to keep me as a customer?" Not even a "sorry for the inconvenience".. nothing. I always enjoyed the Burlington Macy's and I really miss them. With the lack of customer care I'll be betting that this Macy's will be on the chopping block next. I won't be returning anytime soon.
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September 2021 by Janet Butenschoen
They had shoes my grandson wanted but only 1pair a size to small so I ordered them when we got home
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June 2021 by Mojdeh S.
The store was clean and orderly, even in the sale section. Staff seemed clueless to the presence of customers, talking to each other, ignoring everyone, unmasked). So it's a good thing we didn't need any help. The store seemed quite empty and with an abundance of supply with very little demand.
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June 2021 by Buzzle M.
Asian , young guy in returns department acts like you are really bothering him cuz he has to do his job. He was not welcoming nor friendly and very short and abrupt with the customers. And not just with me either. How do people like this get jobs in customer Service ?!!???
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December 2020 by Paula H.
Wont ever step a foot I. Macy's in Bellingham Wa . The lady at the perfume counter was so mean . The way she talked to me was so disrespectful. My daughter had to walk away being a good person so she wouldn't tell her off . You lost my business my daughters . Will stick with Nordstrom's even if it's. a hour away . They are classy and know how to treat customers!!
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April 2020 by Laura C.
I will never give Macy's another cent of my money! I've never been so yanked around and screwed with by a company before. Even after winning our credit card dispute and then receiving the merchandise back they are STILL playing games, giving us bogus credits on our credit card so they can try and get our credit card to refund a different (larger) amount. Also, don't trust their online product reviews. I reviewed our purchase and the 1 star review with photos has never shown up on the website.
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January 2020 by Daniel P.
Went to macys to take a s**** The toliet paper sucks. Seriously single ply!!? I literally walked across the mall cause i thought thir bathrooms would be nicer than the food cort bathrooms. I was sadly mistaken. Will not be coming back.
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November 2019 by Kevin George
Always find what I'm looking for at a fair price. Sometimes I find something I'm not looking for at a great price too. Even better!
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October 2019 by M.K. K.
I went in today to find a dress and the department was like a bomb went off. Stuff everywhere, piles of clothes, racks shoved off in dressing areas, it was an utter disaster. The sales clerk was the last straw. He was poorly dressed, super offensive BO, blond multi colored hair with an 'I can't be bothered attitude'. I asked for help and he essentially refused. He stood around not doing much. Wow is this the only help Macy's can find? Back in the day the sales women and men dressed up and had some pride. The whole experience was off putting. Yuk
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August 2019 by Lar B.
If your a Canadian, and you use a Canadian Visa card or try to PayPal it through their online ordering, FORGET IT!! Tried to have item for pickup at the store and Support told me "it is not possible". The supplier does not ship to Bellis Fair Macy's and they "do not ship to Canada." I wasted an hour this morning with support that left me forever on hold and another hour later in the day where Support advised me my order was not possible. Signed: Fuming right now!
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August 2019 by Clinton MacLeod
They always come in first across the finish line in price quailty and assortment of brands styles and sizes and shoe support items like what that you say. Like insoles and smell good stuff.
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July 2019 by Pippy Oh
Nice, clean store... if not a super athlete... not a lot of in between kind of items. For what it is, this seems like a good store.
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May 2019 by Sharon Oh
Nice, clean store... if not a super athlete... not a lot of in between kind of items. For what it is, this seems like a good store.
