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August 2025 by Eric Brand
I came to the Iron Gate, Bellingham, WA store to get a tire rotation on our Les Schwab purchased tires on a Saturday in mid August. The store was very busy as employees were helping other stores with deliveries etc...leaving minimal staff to work on quite a few vehicles. I was pleasantly greeted even though the staff was working their butts off trying to help everyone coming in (which was a lot of people). I was informed that the wait could be pretty long but they would get to our vehicle soon, the wait was not that long and the service was great. Jon (manager) has a great staff and the employees are serious about their work and it shows with all the repeat customers.
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August 2025 by Jack Thompson
Distinct lack of professionalism.
I’ve always had good luck with this location and the staff but today was an unfortunate exception. I was quoted one time for service over the phone. 15 min later I was quoted a much longer time in person. Not a big deal, it’s a Saturday morning and everyone’s busy. When I said I was told a different time and would call around the staff didn’t do much out of the ordinary… until I was outside then began bitching loudly about the interaction. Hey I get it, stressful Saturday morning. People have shit going on in life and sometimes need to vent. But don’t be yelling about it in the service bays in of your customers. It’s a bad look and not what I’ve come to expect and trust out of Les Schwab. Extra sad to see the manager engaging in such behavior as well.
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June 2025 by Angi Lenz
I am always amazed at the smiling faces running to my car to help. My tire warning light came on and they took care of testing all the tires and filling up the one that needed help. I'm not sure they realize how much having them resolve issues so quickly and with a big smile can mean to someone's day. Thank you!
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May 2025 by Anna Wright
Blew out a valve stem on a road trip - these folks fixed us up in 10 minutes and sent us on our way! Professional, friendly, and great service.
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March 2025 by Eric Polson
Manager installed new tire on a trailer I had a flat on. I’ve replaced multiple other flats on this same trailer over the last 6 years and expected a cost for the tire below $100. Manager did the tire without quoting me a price just did it then charged me $204.00
If I’d have drove it to the trailer place, $174.00 for new tire and wheel.
The Hammer tattooed on the managers forearm speaks volumes.
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March 2025 by George
I brought my new to me, very well maintained 2010 LexusRX450H for an alignment check, and if needed an alignment. The tech Kyle showed me the specs, insignificant rear out. The car was out with the old tires, new tires made a massive improvement. I am a bit anal as I always want the new car driver experience. No charge, car feels great, drives very well. I’ll wait until the next 5k miles, 3-4 months and will align. Also, he inspected brakes, plenty of pad for now. Brakes are great but this beauty will need brakes by the end of 2025. I will get w Kyle and crew for this maintenance work.
Thank you Sam, all at Les Schwab Irongate. You are the best!
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January 2025 by Jacob Stout
Have had alignment done 3 times on the same truck all within the last year Every time something different happens. First time the tech left parts loose me alignment was off and caused severe tire wear on the inside of tread .I was told my upper control arms are too short and that’s what caused the inside of the tire to wear out faster. 2nd time it gets aligned with new parts same upper control arms new steering arms the outside of the tire gets severely damaged from being mis aligned. 3rd Time new tires now and within the 30 day warranty the fix the alignment. Now the inside of tires are destroyed.
Never get your vehicle aligned here.
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November 2024 by Luke R.
Shoutout to the absolute angel of a person who helped me with my tire purchase. I mean the tire purchase went great, love my new all weathers. However this morning on thanksgiving day, i got pulled over AND picked up a nail on the shoulder... with my tire. I had it towed to the location of purchase and was about to activate my auxilliary thanksgiving plans when the guy strode out, had me pull into the garage, and had the thing fixed in 20mins. ON a holiday. PRESUMABLY in his off hours. Didn't catch his name, but you should give that fellow a raise! Absolutely lovely staff at this location, would highly reccomend. Thank you so much!!!
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August 2024 by Nicola Winter
Flat tire repaired in less than half an hour, friendly staff, and great service. 10/10.
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August 2024 by Arthur Schipper
Had a couple of tires going down on my semi and trailer. Sam got me outta there lickety split
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August 2024 by Leanne Alling
I cannot say enough good things about Gerold and the Les Schwab team. We had a blow out of a travel trailer tire on the 1-5. After waiting for 4 hrs on our roadside assistance company we just called Les Schwab. In less than 1.5 hours we had the tire changed on the side of the freeway he followed us to their shop and put on 2 new tires and put the spare back. Gerold made sure all 4 tires were safe to drive on and had proper air pressure. He was friendly and professional not to mention very efficient. Thank you!!
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August 2024 by Fontina Johnson
Brought my car in on a donut today.. they didn't have my right size tire so they pulled all there strings and got tires to fit my car so I didn't have to keep driving on a donut... hands down good people and great customer service
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July 2024 by Gene Warwick
Great group of guys, very punctual and helpful and didn't try to sell me on anything . I brought my truck in for a frontend alignment and they did just that, advised me on what I may need in the future. It's hard to find a trustworthy mechanic nowadays but I feel they are. I'll definitely be bringing more of my vehicles to them in time.
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June 2024 by K H
I've had bad experiences with other Les Schwabs in the past, but I decided to try this one because the company I work for uses them.
They didn't try any funny business or up sale. They just recommend the things I know I needed.
These guys do a pretty awesome job. I love my new tires.
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June 2024 by expendable crewmember
As a longtime Bellingham resident and watching the city grow and grow Les Schwab makes it feel like a small town again. Thank for you the tire patch and shout to Gavin for prompt and smiling service.
