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July 2021 by Cassandra Felix
I don't know what happened to this place, used to be one of our favorite stores in the mall. Now it's always the same guy working and he is so lazy and unknowledgeable. He's not helpful at all. I asked to get my son's head measurement and he told us to just keep trying on fitted hats till one fit. He acts so inconvenienced if he's asked to help find something. One time I waited almost 3 hours past the posted opening time for the store to finally open!! I can't wait till management changes, hopefully they put someone in there that knows customer service so that we can start shopping there again.
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July 2021 by DaniaVlogs 4Life
The people are so nice and welcoming i Would highly recommend anybody to go there
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July 2021 by Mary Elizabeth
They don't have a very good selection of youth hats
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November 2020 by Quelina Valdez
I come up to this location frequently, Every time I buy a hat they ask if I have an account and so on etc. I sign up and still can't find my account next visit. Today when I purchased another hat the associate (Hal) Processed the transaction again signing me up for an account and charging me 5 dollars for a premium instead of informing me prior to proceeding with the transaction! also charging me for a bag when I clearly said I didn't need one stating it would be free of charge. Coming from a person who works in retail this whole experience was highly unprofessional and misleading and completely lacking in customer service. I came back and addressed the issue of being charged for a premium account when they have a free rewards program and the associate was very dismissive.
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March 2020 by Tyler Steinberg
Very nice staff, good selection, no soccer hats tho
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February 2020 by Lofrenda Pallister
Great place to look for a hat.
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September 2019 by Sean 206
Literally won't let you try on a hat without the security tag. Seriously, just had to buy a hat to try it on and return it without leaving the store. I would rather pay $40 to never be in this store again.
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August 2019 by Manuel Gutierrez
$5 Mariners hat!!! Thanks!! You know who!!
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April 2019 by Jordon Dezarn
Every time I've gone there it is the same guy and I always have a good experience he is very helpful very talkative very good customer service I wish I could remember his name
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April 2019 by Joel Hernandez
Only place for your hat's
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March 2019 by Jared Bryant
It's fine
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February 2019 by Dakota Lloyd
Deeesent selection.
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February 2019 by cody khalil
They have hats.
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August 2018 by Lizelle Harry
Bought two hats for my hubby, there were three employees that were chatting the whole time and did not help me at all. I am unsure with sizes and logos. The store was empty, and when I excussed their conversation they smirked at me. Went there on a Friday afternoon, and one of the guys name was Brandon. Would definitely not shop there again as the employees are NOT helpful!!!
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August 2018 by A Person
It was a lids
