-
December 2025 by Freddy Smith
Friendly service, not much of a wait
-
November 2025 by hamstertom2013
Incompetent billing department. Billed wrong insurance twice and refused to rebill, told me to deal with it on my own and offered me a payment plan to a bill I wasn’t suppose to even be paying. I lost brain cells talking to the workers there. If I need imaging again I’m not going there, I’d rather just die. Still trying to get it sorted out. Horrible experience.
-
November 2025 by d mac
This company is a joke and I'll tell you why. They had a major data breach in January of this year and 10 months later they send out a notice. 10 MONTHS! Are you kidding me??? That should be criminal. I've also had major issues with their billing department not getting anything straight - again months later. They might know how to take an x-ray but they definitely don't have a clue about running a business. Good luck is all I say.
-
November 2025 by heartquaked
Their system was breached in January and they didn’t mail out the information to people until 11 months later!!! It took them 5 days in January to even figure out that their system was breached. Absolutely unprofessional, greedy and despicable to allow 11 months to pass without alerting anyone. DO NOT GO HERE!!!!
-
November 2025 by Austin
Thanks, Mt. Baker Imaging, for leaking my data and then waiting 10 months to tell me; your letter saying misuse was “unlikely” was a bold touch after listing my full name, email, phone, card numbers, driver’s license, insurance info, medical records, and Social Security number!
-
November 2025 by Johni Gibson
Great people!!
-
October 2025 by Laura Tams
Two stars because the staff that you actually interact with is lovely. Front desk, technicians, etc, are all excellent.
Their billing department is an actual joke. Like many of the other reviewers here, I used to have to speak to the billing department directly constantly for a few years because my bills were still showing up *months* after I paid them.
I was also sent to collections over a paid bill.
When called, the team would always rectify the situation but it took hours of extra diligence on my part to ensure that happened.
-
September 2025 by John Griffith
Horrible billing department. Double invoice you, send you to collections even with proof of payment that we have given to them. Total scam and mess of a company. Keep getting harassed by debt collectors for months after speaking with my baker imaging about the faulty balance due
-
September 2025 by Subaru Scott Henry
My cat scan was about 10 minutes long quick easy In-N-Out didn't have to wait around
-
August 2025 by ashley austin
Billing is awful, awful, awful! Be careful and very thorough. I was sent to collections erroneously and spent a ton of time trying to correct it before they realized their mistake, and finally fixed the issue.
Their billing is handled by an overseas company and impossible to get information from as is the internal department once you do finally get in touch. Very frustrating.
-
June 2025 by Joshua Dommermuth
Sent me to collections for a $50 remainder of a bill without ever contacting me or emailing me a statement. Damaging credit scores without attempts to collect internally is just irresponsible and stupid. Two thumbs down.
** This gets even more ludicrous as they sent me a $50 REFUND for the COLLECTION I paid four months earlier. Pure incompetence.
-
April 2025 by Jo Wilson
I was referred to Mt. Baker Imaging for a CT scan . Every person I came in contact with was very professional, courteous, and kind. I was in and out quickly. My results were given to my doctor within a couple hours… I recommend their services.
-
April 2025 by Rick Weishaupt
These guys do procedures without prior authorization
Just found out they did a procedure in 2019 without prior authorization!!!
It's their responsibility to have the authorization.
6 years ago, REALLY!
-
April 2025 by Misty Saldivar
Mount Baker imaging has terrible billing practices. I suggest driving to Skagit for better care and trustworthy billing.
-
March 2025 by Norm Komac
My place to go for imagining
