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October 2023 by Mya Jonker-Chambers
From the moment I decided to take my car to Olsen Auto Body & Collision after my accident to the moment I got my car back Brittany at the front desk had been incredibly helpful, and truly went above and beyond! Insurance didn’t want to pay for a rental car, and it was looking like I wasn’t going to have a way to get to work..BAM.. Brittany has a loaner car for me to use. Brittany updated me regularly with what was going on with my car, and how long it would be until it was finished. I was originally quoted up to two months, but the car was done in just over a month. The thing looks brand new! Other than my bent license plate you would have no idea that the rear end of my car had been smashed like a soda can a month prior. Olsen’s crew did outstanding work, and they will be the only place I take my vehicle should I ever need auto body work done on my car again. Can’t recommend them enough!
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October 2023 by Matthew Macris
They are absolutely wonderful. Brittany stands out for her incredible customer service and genuine care. They have an ability to take a stressful time (car repair) and making it easy and straight forward.
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October 2023 by R. Beatty
I have become a returning customer because of the quality experiences that I have experienced at Olsen Auto Body. All of my service needs in the past few years have been met and exceeded. I will continue to recommend Olsen to anyone who may need their services.Service: Body & Trim
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September 2023 by David Trough
I couldn't be happier with the repair it came out better than I had expected. Darryl and Dan are absolutely the best people to work with, they are very knowledgeable and very friendly. Been dealing with them for 35-years they have repaired many cars for me and I've never been disappointed. You just can't find a better body shop.
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September 2023 by Robby S
The team at Olsen Auto Body were great from the start they kept me informed and up to date with all the repairs. I was even able to pick up a rental in their office, the rental was there before I pulled into the shop's parking lot.The man who greeted me, I forgot his name was very kind and informative. You could tell he knew what he was talking about. From start to finish I loved the whole process! They're such a wonderful team of people, so professional and courteous. They even detailed my car, I'm so happy they were able to provide such a great service to me!If I ever end ** in another accident, I'll bring my car back to this great shop! All my friends and family know Olsen Auto Body is the best place to go!
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August 2023 by Sean Hawes
Staff were friendly, transparent, and understanding. Repairs were above and beyond to make the 13 year old car look new - even though only one section needed repair. The service was completed on time with a high level of communication. I could not have asked for more, especially after challenges experienced at another shop just prior to the Olsen repair. I rarely write reviews, but I had to sing Olsen's praises.Services: Painting
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August 2023 by Tanya Baumgart
Rarely do I bother to write a review, but the excellent service that I received at Olsen's Auto Body & Collision prompted a much needed shout out. Thank you to Olsen's - not only did they fix my little bumper to perfection but they also basically detailed my car. It had been parked outside and every door jam, the trunk and the window grooves were incredibly dirty. When I picked up my car, everything sparkled. This was such a gift! I was remiss and did not take any photos, but all I can say is thank you Olson's - you rock!Services: Painting
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August 2023 by Jim Grandon
From beginning to end very professional. Explained, in detail what needed to be done and how long it would take. They totally coordinated the rental car, even the return. It was finished a few days early. Have used Olsen before and will use again in future.Services: Painting
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August 2023 by derrick taylor
I had waited over 2 months to get my truck in. Scheduled by insurance company and rental. Talked with this shop over multiple days to schedule, I show up day of and they literally told me no. I'm supposedly not on the schedule and they aren't going to put me on it either. I waited 2 months to be worked on by them and then this. All paper trails point to the scheduling at this company being the worst of any company I've worked with. And their customer service or attempt to fix the issue was a 0 percent effort.Service: Body & Trim
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July 2023 by Megan Renkert
Great local shop! This is my second repair experience with Olsen’s and I will definitely be back if I need bodywork. Good customer service and my car looks good as new!
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July 2023 by Nathan
Everyone at Olsen's brought there A-game when it came servicing my Subaru. I was on a pretty tight time crunch and needed to get some body parts painted to prepare for a car show and they absolutely crushed it. They were able to slip my car into the shop and completed the work in just two days, it was remarkable. Could not have been happier with the end result. Brittany and Dan in the office were awesome to work with and made the everything super easy. The painters in the shop made my car look brand new, huge props to them for the behind-the-scenes work. Their reputation proceeds them. I would recommend Olsen Auto Body to anyone looking for any body work.
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July 2023 by Jen G.
Estimate delayed, repeated calls had to be made, finally telling me that I had to go through my insurance company first. That's crazy, they should provide that service! And the bumper is structurally sound. As far as the cost goes? Might be different depending on whether one is a Ms or a Mr.
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June 2023 by Shaun Clayton
The staff were very friendly and professional. I bought and sold 13 totaled vehicles from Copart auto auctions while attending university in California (frame repair thru paint & finishing), and I couldn't have expected a better outcome for my collision damaged 2019 Honda CR-V. Quality of repair was fantastic!Services: Painting
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June 2023 by Ken Barnes
I was SUPER impressed with Olsen Auto Body. I needed a fairly straightforward repair on a cracked bumper (Thank you for leaving a note and taking care of things other driver). The final price was under the estimate. Which felt like they did a good detailed estimate so you weren't caught by surprise by anything. They originally said roughly 6 days and it was done in 3. The paint matching was also spot on. They even got me a great deal on my rental car with Enterprise. Overall a very positive experience. Hopefully I never need an auto body place again, but if I do, its Olsen! Tried to upload photos but Google isn't in the mood.Service: Body & Trim
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June 2023 by Daniel Hoffman
Bumper replacement front and back was done when they said it would be, looks great, they even cleaned it. Had no idea they do that haha. Scheduling an appointment took forever but the other body shops were also booked out, so, that's just how it is these days I guess
