-
September 2025 by Chelsea Carter
The staff at the storage facility went out of their way to help me when the door on my unit got stuck. It turned out, something fell against the door, and we were unable to open it. I was pressed for time and unsure what to do. Brittany and Joe went out of their way to find a work around with my schedule And, more importantly, found a solution to get the storage unit door to open. I am grateful to both of them.
-
September 2025 by Trygve Jorgensen, Ed.D
Worked hard to help me
-
September 2025 by Emmie Tubbs
As a student that has been moving around a bunch the last couple months, Pacific Self Storage has been a reliable resource in keeping my stuff safe. They have some great student and referral deals, and Joe specifically has been a big help! Thanks!
-
August 2025 by J. Mary Fiver
Great spot, clean and secure, Joe was very patient, informative and helpful, I’ll be referring friends
-
August 2025 by Mari Mendoza
Joe was extremely helpful and kind! I appreciate his help!
-
July 2025 by Craig handeland
I can't say enough great things about Pacific Self Storage at this time. Joe was the most helpful. I needed storage for a month or 2 and didn't have alot of time. Joe took care of everything and made it work. Thank you so much.
-
July 2025 by Taylor Murgallis
Joesph is a wonderfully kind, patient, and comforting person. Wonderful experience and easy too, getting set up with a unit !
-
June 2025 by Ricky Hamilton
Online setup was easy, and when I accidentally drove to the wrong facility, Joe was incredibly helpful in getting me fully checked in and activated from my phone registration, and then was able to provide me with excellent directions to the correct location.
-
June 2025 by Thewy Carrot
Joe was great. He was incredibly helpful.
-
June 2025 by Hope Reynolds
Joe was fantastic and such a help.
-
June 2025 by Jake Marlowe
Very helpful reasonably priced very attentive exelent experience
-
May 2025 by Jordan Q
I had a unit here for almost a year. I think it is the cheapest rate around town. It wasn’t bad until the winter. They are understaffed so it is really hard to talk to a person, they manage multiple locations. The hours are short, you lose access at 9pm, and if you’re in there after 9 you’re stuck. There was multiple times in the winter where the gates were closed with no warning and you were not able to access your unit; they do not plow or de ice at all. I finally decided to leave after an email I received saying they were raising my monthly rate (in this coming June). I called and a rep said to just let them know when the unit was vacant. So I do that, call 2 weeks later and they say I don’t get a refund for part of the month because I didn’t give notice. If you’re going to put your stuff here and not access it this place would probably be fine. But if you’re going to access it often and might want to get in touch with someone to talk about something you might want to look elsewhere. You get what you pay for.
-
May 2025 by Brendan Garvey
Very friendly and helpful
-
May 2025 by shon deen
Horrible experience. Online portion did not work. Chat help was useful but when the pain called they could not assist with navigation of their own processes. After signing docs online, had website difficulty and abandoned process with representative awareness. I was still charged for the services, which I never used. I asked for a refund and was given a partial refund despite having never used the unit or the lock. This company is a predatory organization focused solely on profit, rather than customer experience or understanding how their processes cause harm.
-
May 2025 by Rick Parent
Joseph was very helpful during our move in and made the process as easy as possible. We love the location and the unit fit everything we needed after a long distance move.
