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March 2024 by Morgan Beckett
Dr. Cao did an amazing job helping me through a laundry list of my health concerns. Friendly, knowledgeable, professional and compassionate.
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December 2023 by craig c
I have had far better experiences at the peace health in cordata. Bad service, doctors don't listen to you, things like that. Opposite of cordata.
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December 2023 by B B
I called and asked if they took state insurance. The lady who answered the phone give me the longest round-a-bout answer until I realized she didn't know what molina even was. I had to explain it to her. how embarrassing for a care clinic.
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November 2023 by Austin Mccarter
They dropped me after being an established patient. My peacehealth neurology department is great don’t use these guys they will drop you without letting you know first and now I need to see a walk in for my son and me to check for pneumonia. They will play smile car salesman with you then drop you from their charts without notice. Just want everyone to be aware.
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July 2023 by JournieLee
I had an early appointment time via tele-health meaning a remote video visit. I arrived early to my appointment and wasn’t met with the doctor until 10 minutes after my appointment time. Then when beginning our visit, the video gets disconnected. I tried to get back in via MyChart and when that didn’t work, I called the clinic itself. When finally getting through, I was told that my doctor moved on to the next patient. I don’t understand why I wasn’t contacted. I don’t understand why when this happened, I was not then, offered a rescheduling. It was not until I brought up those facts that I was offered a rescheduling. I will not be rescheduling, and I’m incredibly frustrated.
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July 2023 by Chelsea McCarty
Front office staff are very friendly but the interaction I had with the physician reinforced why I do not go to a pcp regularly. He didn’t listen to a thing I said. When I asked for specific labs (i am in health care) he got defensive and essentially refused them. There were symptoms that he certainly should have follow up but didn’t. He was looking to make a few dollars off of my visit and that’s it. Very disappointing.
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June 2023 by Chelse
Front office staff are very friendly but the interaction I had with the physician reinforced why I do not go to a pcp regularly. He didn’t listen to a thing I said. When I asked for specific labs (i am in health care) he got defensive and essentially refused them. There were symptoms that he certainly should have follow up but didn’t. He was looking to make a few dollars off of my visit and that’s it. Very disappointing.
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May 2023 by naresh chava
No transparent billing at all. We were told totally a different version by receptionists and doctors and to our surprise many items were billed under different codes that are not fully covered by our insurance. I’d avoid this hospital.
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May 2023 by pooja mamidala
Very disappointed with the visit, they are not at all transparent with the insurance billing and won’t communicate proper either, we had checked multiple times about the tests but still we had to pay from out of pocket, overall felt it’s very expensive for just an annual checkup, spoke with their billing department as well like they suggested, but it’s of no use, not recommended!
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March 2023 by Brianna Groner
This place is great for a primary care provider, but there's a sign now saying walk in isn't available - I go to the cordata peacehealth location for same day, and I've usually been able to get in within 2 to 6 hours ish. Fairhaven's great for appointments that need or can have advanced scheduling (med review, papsmear, referrals), as they're usually booked out for a while. Info transfer from other clinics is easy, current staff are polite, and I've been able to message my pcp on the patient portal, and see all of the info I transferred.
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February 2023 by emily invernon
Staff was nice enough no complaints there. But a $300 dollar bill for a less than 45 min visit just them to tell me I have strep throat ( which I already knew) that's just ridicules.
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February 2023 by Erin Dean
Unwilling to do even the minimal amount of work to help someone with a primary Peacehealth physician. Incompetent and unwilling to help at all.
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August 2022 by Stephanie Schlatter
I’ve tried to use this walk in clinic twice. The first time, I brought my son. The receptionist ignored me for several minutes while chatting with a friend. She then looked at me and said, “who are you here for? Him? Because we can’t see kids today.” Today we showed up and there was a handwritten sign that the clinic is closed this week though the website says, “Open Now.” Does this organization not have the technology to update their hours, info, etc?
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July 2022 by Stephanie Andrade
I called today to set up an appointment for my boyfriend who just got approved for state insurance and has been sick for 3 days unable to keep food or liquids down due to gastritis caused by hpylori that PeaceHealth failed to treat. Because it’s his first scheduled spot at PeaceHealth they’re unable to get him in until august then they asked for insurance info they stated it’s required to schedule an appointment. Ok fine I can understand this. It’s a reasonable request however my boyfriend just got approved today the details won’t come in mail for another 6-10 days. The insurance being Molina said that hospitals and clinics can easily access this info by looking it up with his dob and ssn which I was prepared& willing to give. Unfortunately this lady on the phone didn’t even offer to look up the info she knew she had access to so I asked her to look it up after she condescendingly said “it helps if you have your info available” to which I said “I understand it helps but I can’t give you info I myself don’t even have yet” she then complained again saying it will take her a minute it was obvious she was annoyed at having to take an extra step to provide good service so I just told her you know what I’ll call back for someone who’s ready and willing to do their job. Smh very disappointed
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July 2022 by Heidi Fisher
the older receptionist that sits on the right side of the desk as you walk in is the rudest receptionist I've ever met in my life she verbally asked me in front of other patients what was wrong with me and then yelled at a old man and an old lady about policies she should not be in the healthcare field I went in to make an appointment because no one answered the phone and ended up leaving because she asked me if I could stand up and talk to her instead of sit down in front of everyone please fire her so it's an actual pleasant experience.
