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July 2024 by DINOSAUR MUSCLE CARS
i had a great experience there,, the kiosk is easy to use. The staff was friendly and thorough.
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July 2024 by Lenore Onyon
Lab Tech is excellent. Will take you ahead of time if she can. Very efficient and pain free blood draws.
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July 2024 by Bonnie Bird
Qwest has decided that Customer Service is dead. Try getting an appointment! Try talking to a real human being. They want you to deal with bots, not other humans. I tried for hours to get an appointment. Finally, in tears, I called my doctor’s office and his receptionists ( who, by the way, DETESTS Qwest ) made an appointment for me. Qwest sucks!
I am going to plead with my doctor to find another lab
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June 2024 by Aubri Tharp
Astrid was so lovely and got me in and our super quick and got my vein on the first try and kept me calm with friendly conversation.
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May 2024 by Deborah Jackson
I am elderly and do not care for the kiosk. It is hard for me to use.
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April 2024 by Robert Angelocci
Quick, visiting from out of town and was very easy to schedule.
Didn’t even feel the poke,
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September 2023 by Google user
Today we had the poorest customer service I've ever seen in an outpatient medical facility at this Quest diagnostics in Bellingham. Astonishing lack of awareness and empathy for the needs of vulnerable senior citizens. There were several people who were turned away by a person with a rude, flat voice because they had no appointment- while a sign on the door proclaimed, \\\"We welcome walk-ins!\\\" with a happy face on the sign. It was dismaying to the people who were left standing there.
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September 2023 by Becky Stermer
Today we had the poorest customer service I've ever seen in an outpatient medical facility at this Quest diagnostics in Bellingham. Astonishing lack of awareness and empathy for the needs of vulnerable senior citizens. There were several people who were turned away by a person with a rude, flat voice because they had no appointment- while a sign on the door proclaimed, "We welcome walk-ins!" with a happy face on the sign. It was dismaying to the people who were left standing there.
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February 2023 by Obese Pacman
Horrible over the phone service, getting frustrated with me over a short phone call with 2 simple questions.
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August 2022 by Steven Hendricks
Cannot speak to a human via phone yet every time I have been there I have seen someone sitting next to one.
Been waiting on lab results for 4 days and leaving town for work tomorrow in which I will be on a boat for the next 2 months. Ridiculous!!
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May 2022 by Mark M.
I just left Julie put band on my arms 4 times while she was talking to her friends about her day. She then rolled her eyes and looked at me. Then been my normal text came through and stuck me the first time on my right arm and she just kept joking around and was not taking it serious I find it completely uncomfortable she was massaging my arm and not taking her job seriously at all I pray this is the first and last time I have an encounter with her
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March 2022 by Sarah Ogmundson
Compassionate care, excellent communication, and a really great blood draw experience here.The young lady running the entire office here was calm, collected, and kind. Thank you.
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February 2022 by Steve “mcrd1085” H
Cannot speak to a human via phone yet every time I have been there I have seen someone sitting next to one.Been waiting on lab results for 4 days and leaving town for work tomorrow in which I will be on a boat for the next 2 months. Ridiculous!!
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November 2021 by Forgetmenots F.
the wait to get the lab test is decent and the people giving you the blood work do this as fast as they can. the problem i have is that they dont send the blood lab results into my pharmacy. I have to call in and its hard to contact quest diagnostics or anybody for the information.
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December 2020 by William Limebrook
Very nice staff, and painless
