-
April 2025 by Jack Lowe
These pharmacists are the most unfriendly pharmacists. I sure miss the one on Cornwall. They knew you by name. Always so nice. Theres the one East Indian (for identification purposes) pharmacist, quite frankly acts like he hates his job. They never smile or treat you nicely. I've asked my doctor to send mine over to Northwest. I don't know if that's where some of the old crew from Cornwall went or if they are any better but I'm gonna try them. They need a seminar on customer relations skills.
-
August 2024 by Chris Wells
After a rough start when transferring to this location when my old store closed was a nightmare. I can say now after a year this store is making leaps and bounds at becoming a better store. Thank you Rite Aid
-
June 2024 by Car Guy
Wish I could give them lower but when I asked for my heart meds to be filled they said yes we will work on it. I told them I’d pick up in the morning since I was flying back home the next day. I call to check in only to find out they don’t have them. They said they needed a form. I said I never needed one before the lady said I don’t know what to tell you. I told her you can start by saying your sorry you could have told me yesterday you could not fill them but instead you drop the ball she was treating it like this was a telemarketing call. Giving me the run around. And called another rite aid and they said it was billed wrong and no need for a form they said they have it ready on in an hour. Guess who billed it wrong that’s right bellingham and instead of calling me and owning up to it. There was no call no I’m sorry. Don’t ever trust this rite aid pharmacy they can’t do anything right. They will read this comment if I’m lucky and probly won’t respond
-
April 2024 by Silver Stebbins
Giving 2 stars as the pharmacy typically has what I need close to when it’s sent to them. But one of pharmacists is seriously not knowledgeable at all. I know a lot of medications, especially those that can be used in veterinary medicine as I’m a vet tech. I also have had orthopedic surgeries and been on a number of meds and switched from multiple types of pain medications post op. I went to pick up a medication yesterday that my surgeon switched me to and when paying they came over to “consult” me making sure I knew that this was an nsaid and to not take another nsaid at the same time and it can be damaging to my kidneys… I said, no this is not an nsaid at all. Definitely not an nsaid and they argued saying it was one. Not sure what school they went to but the medication is not an nsaid at all it is an opioid derivative with zero anti inflammatory properties. Even a simple google search can show that, though I already knew this anyway from taking in the past and the fact that for a long time it was used in vet med in conjunction with NSAIDs for many dogs with pain.
-
February 2024 by Karen Lindsey
This store has a recently taken a turn for the worse. I've always had my prescriptions filled here and it seems like the wait times have just increased an increase. I get all these texts, then more texts saying that a medicine is not in stock etc etc. I could handle most of that, if the attitudes of the employees were not so awful. The Pharmacy workers as well as the pharmacist themselves need attitude adjustments. Not pleasant, not informative, and very dismissive.
-
January 2024 by Janine Richardson
Customer is always spose to be right. Customer gets to remind employee that an item is on sale. There is also a good coupon customer is using. Employee 'accidently' touches wrong button. Total is $52 instead of $14. Thankfully fiasco only took 15 minutes & manager to clear up. We are only human right....
-
November 2023 by Chief Alldamday
Went in today at 9 in the morning, had a couple of questions. The lady at the front register was not polite at all. grey hair older lady I bet you know the one
-
November 2023 by Bloob blop
I think she is a new tech or a pharmacist I'm pretty sure her name is Norma (?) but I just hope whatever she is going through, she is doing OK. I don't care how efficient of a worker someone is, there needs to be a conversation had with this person and they need to revisit bedside manner, customer support, basic levels of respect for other humans etc. I also wonder if she is maybe in the wrong field for her career? Usually health care workers genuinely want to help people and having dealt with her at least 5ish times, I question whether that is the case here. Good luck Norma. It would be awesome If you could reply with your work schedule so I can avoid the vicinity during those hours. The stars only reflect this specific human, I find the other workers and store itself fantastic.
-
October 2023 by las lolitas
The new staff have undeveloped social and costumer service skills! In addition, they have broken every ruler on confidentiality. Be aware!!!
-
October 2023 by Melissa Nicholson
pleasant people?
-
August 2023 by Lola D
The pharmacy has always been great to us but recently they have a new tech and she’s very rude. Asked her to transfer a prescription to another closer store and she acted like that was bothering her and failed to do that. Ended up waiting over two hours for after surgery meds. Maybe hire people who like working in customer service.
-
June 2023 by Terri Jansen
I have a disabled son and husband. The Sunset RiteAid pharmacy staff has very caring pharmacists and the technicians who are very knowledgeable , supportive, professional and kind! I’m so thankful that we found them.
-
February 2023 by Ian Bugbee
Man, what a terrible store. There's hardly any of the products on the shelfs. Almost looks like the place has been recently robbed... Went for baby formula and the shelf was probably 5% full. Employees seem sad and depressed to be working there. Walgreens right down the road is 100 times better. Went there for formula and shelfs were 90% full.
-
February 2023 by Kenneth Flores
This store is a mess and the employees are rude when you try to tell them something and they dismiss you
-
May 2022 by Elora.penny
The man doing the booster shots doesn’t have very good english, he handled my brother very aggressively during the shot causing him additional soreness and was very rude to him , scoffed at him when asking a personal question.
