-
August 2023 by James H
I was contemplating buying a truck, so I reached out to them at the last minute. My goal was to have a local mechanic inspect it. They were able to swiftly schedule me in and carried out a superb job examining the vehicle. Great communication and very knowledgeable ! Thank youServices: Electrical repair
-
August 2023 by Hide I.
When my Chev 4500 started making repetitive grinding noise after submerged in flood water up to its floor board. When everyone else were booked out over a months, these guys were able to get me in. Oscar in the service dept asked me a bunch of questions so he could understand all possibilities of failure. They communicated thoroughly with me as the failed parts were discovered and explained to me exactly how they went about finding the problem and how they fixed it. I really liked working with them and I'll be bringing in all my future heavy vehicle problems here.
-
February 2023 by Robert Hoagland
Always knowledgeable,helpful and friendly.
-
May 2022 by Robert Tremblay
Not really interested in serving me. Keep postponing date for my repairs. Slippe 2 months now. No response to email inquiries.
-
October 2021 by Paulo M.
Very professional tidy shop. I made an appointment so that lift for my RV was ready. They did suspension repair and oil change quickly while I waited.
-
August 2021 by Sean McInnis
The service was prompt with no $urprises.Dustin is who I spoke to about symptoms on my Cummins.System by System part for part! Who does that anymore?It was great to get prioritized preventive maintenance suggestions upon picking up our income making Cummins Truck.The maintenance plan clearly showed that our truck was physically gone over!Service: General repairs & maintenance
-
August 2021 by Carole Cervantes
We have a 2017 Ford Transit Diesel Fuse Winnebago with a engine light on for water in the Fuel. Even though they were busy they made room for our repair. They had us back on the road in no time. Professional, affordable and honest! The shop is immaculate, one of the nicest I’ve seen! Highly recommended.Service: Auto engine diagnostic
-
August 2021 by Hannah Shafer
Amazing service! So kind and helped us figure out what was wrong very quickly. Very quick to help us and were figuring out what was wrong almost as soon as we got there. The people who owned it and worked there were so amazing and nice and it just made the experience so much better. Highly recommend!Services: Tires
-
July 2021 by Debra Gorecki
We were on an extended vacation in our Travel Trailer in the Blaine area when our check engine light came on our Chevy Diesel Duramax. And our regular mechanic was over 100 miles away. The earliest we could get a diagnostic with them was 2 weeks out, then a schedule repair another week. The truck was running ok except for some extra burn of def which periodically blew white exhaust after a high rpm for a couple of months, so we knew it was coming. So we did a little researched for a decent local mechanic with good reviews. We found Sound Truck Repair, they were also booked out 2 weeks for a diagnostic, but said they would be able to work on our truck the same day, so we parked it and took the appointment. Well, they did exactly as promised, they took care of business. We feel the diagnostics was accurate, we feel we were charged accordingly, the repair time frame was efficient, we did not feel there was any kind of deception or up sales. These guys are on the up and up. And above all, we are appreciative that we were able to safely get on the road again to tow our rig. Thank you all at Sound Truck Repair, it was a good day, and you helped make it. BTW Dustin was amazing.Service: General repairs & maintenance
-
July 2021 by Dakota Black
Owner and his crew were incredibly helpful with a vehicle we did not have the tooling to diagnose. They were quick and took the time to diagnose based off what we had repaired and what we were finding. With as busy as most shops are, taking the time to help meant a lot and enabled us to take care of our customer during this busy season. Much appreciated and look forward to returning the favor
-
January 2021 by Tiffany Farlow
Husband was very happy with the professionalism and the quality of work. Honest assessment and done right.
-
October 2020 by Kelsea Boylan
Save yourself your own time and money and avoid this shop. I recently purchased a house on a really steep hill and am no longer able to work on my diesel F-350 myself. I chose Sound Truck & Auto because of all the great reviews. My experience reflected none of them.I dropped my truck off Wednesday evening for my scheduled appointment the following morning and included a list of known issues I was hoping to have addressed. I never received any sort of confirmation call letting me know they’d received my truck. Unusual, but fine. 4 days later I still hadn’t heard anything so I called in to see how it was going, and was told my truck hadn’t been looked at yet because they’d ‘been busy.’ Which is completely understandable, however the tone of the call was an aggravated ‘why are you wasting our time’ -which was frustrating. 9 days later I still hadn’t heard anything. I called them again because they apparently can’t be bothered to call me ever, and am told they “hadn’t had time to get it on the rack yet because they’ve been busy and are having issues with another vehicle.” They then gave a slurry of probable issues and a vague quote ranging between “$3,500-$8,500” It felt like a very open-ended quote due to them not taking the time to actually diagnose it completely. At this point my trust in this shop was completely eroded and I had no faith in their ability to do a decent job fixing my vehicle in a timely manner for a reasonable price. I told them to not worry about it, I’ll be in to pick up the truck. When I arrived I had an over $300 bill and now my parking break dings the entire time I’m driving even though it’s disengaged. After voicing my frustrations they were thoughtful enough to reduce the bill and apologize for their extreme lack of communication but that doesn’t negate the fact that I just paid a shop money to somehow make my truck worse. Having work done here is apparently an absolute gamble pared with zero communication, so take that into consideration when choosing a shop. I’m sure they do great work when they find the time to get around to it, as illustrated in the past reviews. I completely understand circumstances are strange right now, but to never once call me spoke louder than anything else. I wish they'd just communicated that they didn't have time to work on it, I could've taken it somewhere else and saved myself this entire hassle.
-
October 2020 by Robert Palmer
These guys are great i have a 89 ford quadravan that had front end problems and the part that failed had to be either made or found good luck on finding one anyway i had one made they had to hold up there shop space for some time for me and yet they never faltered they went way above and beyond for me and did excellent work at a unbelievable price and you couldn't ask for a nicer bunch of people i highly recommend them and they will be getting all my family's business from now on thank for everything you guys are great
-
October 2020 by Doug DeVries
I appreciated the thorough work completed on my RV.
-
February 2020 by GB Moves
Sound Truck and Auto just worked on my RV and did an excellent job. I will go back for future repairs.
