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January 2024 by Mre Emzo
The manager was amazing and Lisa was also amazing
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November 2023 by Kylee Norris
Money stealers! Stay awayEdit: Nothing they've done has helped and they actually continue to steal my money, will be closing accounts ASAP and I recommend everyone go to a credit union instead! Drive thru ATM is always breaking down and incredibly unhelpful
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October 2023 by Tom W.
Terrible customer service. Charges hidden fees and won't refund in full once discovered. The manager was rude and condescending. Taking my personal and business banking elsewhere.
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September 2023 by Casey Halbert
This transaction has been going on for 10 minutes. No other tellers. Employees standing and talking to each other in offices while others and I wait
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June 2023 by Tommy C
They scheduled an appointment, the day they'd be closed.
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July 2022 by Jeremy M Bivins
I love this bank. The staff are always helpful and very friendly.i have not ever had an issue
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August 2021 by gurvinder singh Deol
We are switching to Wecu bank, never able to get any change from any location.I can run to wecu bank and grab you guys some quarters next time.
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August 2021 by Greg “Gonzo”
not crowded, friendly service
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March 2021 by Bartholomew Anderson
Very helpful and quick service. Thanks Keegan
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August 2020 by Edwin Wollet
I've lived in Bellingham for 4 years and started banking with US Bank then. I'm former military and the perks are great. And the staff has been kind and helpful each time I visit. Yes, like some others, I don't care for this bank's involvement in certain business affairs but the folks at this branch don't have much say in corporate matters. 5 stars for outstanding customer service.
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March 2020 by Vito Gudaitis
Besides having a phone system that makes it almost impossible to contact a real person at this branch, personnel here have no loyalty to their customers and provide very poor services. My mother had a US Bank account for over 30 years, and I inherited that account when she passed away. However, when I asked for a new account to handle some funds from my mother's estate, this branch refused to set it up. I soon found out that other banks were quite willing to open an estate account for me and immediately closed my US Bank account.
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February 2020 by Shineon R.
I have been a US bank customer since 1993. I have encountered Some of the rudest people in the last year at US bank in Bellingham WA. Seems like the Fabulous management that use to work there have left. LOOKING FOR A NEW BANK TODAY!
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August 2019 by Meghan Kraus
I work for a business in downtown Bellingham, every day we have to go to the bank to exchange money for the registers and almost every day one of the employees at US Bank gives us so many problems and it is incredibly frustrating, we actually dread going to the bank when she's working. It got to the point where our owner had to give multiple employees (not just managers) access to his account information because she didn't believe we had an account with them. She tries to turn us away, won't let us exchange money, gets mad at us, and is constantly rude to us. Our owner has called before to file a complaint and nothing has changed. We haven't had any issues like this with other employees which is how we know there is no policy she is trying to abide by. We are officially done doing business here. Unacceptable.
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December 2018 by Alyssa C.
Drive bank tellers used to be personable and efficient. In the last 6 months they have been neither. I went through the drive through today and the teller did not say one word to me, I was not asked if I wanted a balance, not asked if I wanted a receipt, nothing. It's something that is small, but it counts.
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October 2018 by Keith Mader
I've been to probably 10 other US Bank Branches throughout the northwest and this is easily the most depressing. The tellers don't smile, the interior is dated, and the tellers act as though anything you ask them to do is an inconvenience.
