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March 2024 by HMÆD
Very slow service.
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March 2024 by Peifan Wu
This USPS is just fine. The low rating is probably due to bad USPS services on average across the country.
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December 2023 by Christopher Whittaker
I really have no idea why this place has less than 3 stars average. The people are nice helpful understanding and personal. I've also never had them mess up my packages damaged them or anything like that. I've had a PO with them for almost a year and have many packages delivered. Highly recommend if you want a post office that talks to you like a person and not just another number.
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October 2023 by Mackenzie Neely
Both older employees were so rude. The lady was speaking at a Spanish speaking customer aggressively, and talking negatively about the house less people outside. The energy in there was so negative.
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October 2023 by Katy Klein
I called to follow up on a situation that has required me to call in multiple times and get help from a live person. I keep having to listen to the long-detailed rant about getting a passport which doesn't apply to me. After the lengthy description of passport info, the automation finally allows me to press a number to talk to someone. However, there is no voicemail, the line just rings a few times and then disconnects. I wish I didn't have to waste my time with all of this. I will have to do this many more times to get my situation resolved. This is ridiculous. In person, everyone is great.
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August 2023 by Josh Becker
I'm delivered mail which is addressed to "Our Friend At" ( or similar ) as well as mail addressed to people who haven't rented the box in over three years. My friends know my name. Then a discrepancy emerged when a package intended for me was withheld because it had someone else's name on it. It was addressed to my box number with a real person's name on it rather than "Our Neighbor" or some other generic lie.My primary reason for this unfavorable review is the PO Boxes are not accessible the majority of the time. I'll pick up my mail regardless of who is sleeping in the lobby.
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August 2023 by Jacob Watkins
Both employees I talked to were friendly and helpful and kept lines moving quickly. General delivery hours are 10:00 am - 11:30 am
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August 2023 by Jon Groth
Wouldn't deliver my package, I went down to pick it up twice later. The first timez the day when I was told it would be back at the location and then back in the morning the next day when they said they would have the previous days undeliverable packages sorted. I tried to give them the tracking number to see if they could pull up package because the notifications from USPS are bad, they just said, "no." I'm not sure how any of those people still have jobs. It's strange that my local post office has ways to contact people on route along and this one has no capability at all.
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June 2023 by Stephanie Taras
Limited General Delivery hours for pick up of packages. They have refused all of my packages and had them returned to sender. I understand some of this was my mistake but even the ones initially sent via USPS and properly labeled were sent back.Better to send to other post offices in the area
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June 2023 by Hiệp Khổng
Open hour on their door: 8:30 am - 5 pm. I came at 4:30 and the store was closed. Other customers told me this office sometimes close early without notice.
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June 2023 by Sonya T
We had an appointment to apply for passports. Joseph helped us, and there isn't enough room on this form to list all the good things I'd like to say about our experience. First and foremost, Joseph was knowledgeable, patient, friendly, and fast! We had an anxious 7-year-old with us, and Joseph went above and beyond to make the process as pleasant as possible for everyone but especially him. He offered our son a USPS activity bag to keep him happy and entertained the entire time. The whole thing for all 3 of us, including taking pics, took less than 45 min, despite having to explain and correct a couple of mistakes I had made on my application. Joseph was an absolute gem of an employee. I hope that when we return in 10 years to renew our passport, he's still there. This was the best customer service experience we've ever had, not just at a government run facility but anywhere.
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May 2023 by Doug
The post office employee working did her best to help me, but the policy of this post office is to only hand out general delivery packages until 11:30am. I cannot see this fact on their website, and as I got a general delivery package here because I am traveling through the area the fact that it’s posted in their lobby doesn’t help me at all. I guess next time I will know to call ahead (to some other post office) but I cannot fathom why it is easier to argue with someone about why they can’t get their package after 11:30 then it is to spend literally less than a minute to go get the package. Feel bad for the employees who have to try to enforce this stupid policy.
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April 2023 by Laura W.
Big local post office for all your shipping needs. Lots of easy parking. Supplies, boxes, stamps, envelopes, post cards. Easy in and out. Highly recommended.
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April 2023 by Jamie Whitman
I have a package pending acceptance at this location. I have called multiple times and no one answers. No one can tell me where it is. I'd give zero stars if I could
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April 2023 by Meghan Wipf
If I could give zero stars I would. I have never had a good experience here and my needs were very minimal and I was polite. I swear it's worse than the DMV.. Every employee there acts as if they hate their jobs and lives and the customers are a huge inconvenience. I recommend they find other jobs since it's painfully obvious they're miserable.
