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March 2024 by Katie Thompson
Mailman left the mailboxes at my apartment open not cool I got most of them shut but one broke and won’t this is at 1800 Alabama st. Location on 03/19/2024.
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March 2024 by Geoffrey Waumans
My package was dropped off at this location 7 days ago. Since then tracking shows it as “Acceptance Pending”. I called the office to inquire as to the status of my package and was told “Give us time. It’s in the Mail Stream.” When I asked how the package can be tracked if they didn’t scan it out, I was told “I don’t know”. That’s pathetic. When I voiced my displeasure and mentioned how pathetic his answer was, the unidentified postal employee answered “So is your attitude” and hung up. Another pathetic “civil servant” who isn’t civil and is unable to serve.
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March 2024 by Erin Sanchez
Delivered my package but either A) forgot to leave the key in my mailbox or B) put the key into the wrong mail box because it wasn’t delivered to me, either way I have to wait 3 days while Customer Service “investigates” my request since there’s no way to call a local number to talk to a supervisor! This is such a joke! I’m most likely out $60 because they messed up!
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March 2024 by Mike Linebrink
Long waits
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March 2024 by Alex
"delivery attempted" means they don't feel like doing their job. They don't actually attempt anything. And there's nothing you can do about it, you have to go to their office, they won't deliver anything. This has happened 5 times now.
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January 2024 by Derek Nogle
Management/ supervisors are rude and often on a power trip. Shipping anything out of this location has been a poor experience, especially with international packages.
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January 2024 by Paulina
This branch can have long wait times, but the employees are kind, efficient, and are fun to talk to when shipping packages. If you can go right when it opens (even on Saturdays) I’ve experienced a short line, even during the holiday rush.
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December 2023 by Damian Pro
I have been attempting to verify text messages presumably from USPS regarding packages that cannot be delivered "due to incomplete address information". It is impossible to reach anyone at USPS to talk to and/or a means to verify the text message authenticity. It's no wonder scammers are making a killing, USPS doesn't seem to care about prevention, otherwise they would have a means to contact a customer support representative.
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December 2023 by Andria Ortiz
They are incredibly short staffed though that’s not their fault. Anyone I have spoken to here is friendly even though they are obviously tired and overworked. They don’t have an easy job and are treated so poorly by some customers on a daily basis. I just want to say THANK YOU to everyone who works here. I know your job isn’t easy and not everyone is nice, but you are very appreciated.
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November 2023 by Julie Miller
I don’t know how management is, but the employees have been helpful every time I’ve gone. For being understaffed and having heavy shifts the workers are really professional and efficient. I recently had a package sent to me with the wrong apartment number, but they got the package to me any way without me having to go in.
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September 2023 by Simon waddington
Such a horrible customer service! My package is missing and nobody answer the phone even though I called 20 times !!!Embarrassing
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August 2023 by Justin Daniels
Not enough staff to handle the demand. 30+ minute wait to pick up a package. Luckily I was pretty far ahead in line. I had to come back twice in one day to find a time when the line was not going out the door. For the prices usps charge for shipping/their services not having a full staffed team is unacceptable.
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August 2023 by TAZ
I am Sick of Seeing my Package Was Un-Deliverable! 3 times in month and We were Home Each Day! then Told "Sorry your Package was Put on the Wrong Truck"! How Rediculous! EACH TIME?
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August 2023 by Armand Urb
Decent wait with three tellers. Shelves were stocked and lots of parking.
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August 2023 by Haley Jarret
My uncle works here and they always give me fruit snacks. And I think it's really fun in there. (Written by my 8 year old)
