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June 2025 by Andrew Haggen
Stay away from this location. They do not sell with integrity and take advantage of senior citizens. Every time my elderly mother has gone to this store with a question regarding her phone, she walks out with the latest iPhone, and extras that she doesn’t need or use. A 20+ year customer deserves better. She needs to pay off the latest device she was sold and find a new service provider. How do you people sleep at night?!
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June 2025 by elsie wong
John, i believe last name is Lee Is AMAZING 🤩 he helped me to reinstate my promotion that got miscommunication…..
THANK YOU John
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June 2025 by Nicole McLeod-Pacheaco
I just walked out of the store & had to write this asap, because, Brayden, the representative who helped me, was outstanding!!! In helping me solve my problems, he was courteous, professional, yet very friendly & exhibited a world of patience with me. He definitely went far abovre & beyond and I am so appreciative for his help (he resolved all my issues quickly & completely). As I said, he was outstanding and I think he should get a pay raise & a promotion!!!
Sincerely,
Nicole McLeod-Pacheaco
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May 2025 by Jessica Hankins
Kemar is the best! Very friendly, helpful, knows his stuff and wasn’t trying to sell me. I highly recommend this location and ask for Kemar - best Verizon rep I’ve ever worked with!
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May 2025 by Wade Henrichs
Connor went far out of his way to work with Verizon customer service to help resolve a mistake I made during my recent purchase of a new phone!
I am very pleased with the service I have received at this store, especially this visit and in the past.
Connor’s service is an outstanding example of customer service done right! Thank you!
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May 2025 by Karen Bacon
Kemar Lawrence helped us through this sale with patience, professionalism and clearly explaining every step . Am so grateful for all his knowledge, support and kindness he made a usually stressful experience enjoyable and understandable. Verizon should be proud to have him on your team .
Sincerely
Karen Bacon
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May 2025 by Jessi Bugbee
Adeel was personable and straightforward. He knew what he was doing and was super efficient!
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May 2025 by Ella Ansbacher
Adeel was so helpful and friendly! He worked through some confusion with my upgrade very efficiently and was very informative! He is the best give him a bonus.
Also the woman with red hair is awesome I forgot her name but she helped me before and she should get a bonus too.
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May 2025 by Laura Dutton
Today I dashed in to see if by any miracle someone could help me with a technical problem with my iPhone. Well, I scored. Adeal Was able to quickly help me with my issue. He was professional, patient and knowledgeable!
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July 2024 by Kyt M
Great customer service
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July 2024 by Daniel Brent
I go in to pay my last bill on my 5g Internet service with cash since they deny access to your online account after you cancel service and make you pay with a check (which no one has anymore) or cash. I'm told that they will be right with me twice. I go up to one of the two ladies that are literally just sitting around doing nothing to ask if I am able to pay my bill at this location and she says yes but she "doesn't have access to the systems" to allow me to pay my bill. What kind of company doesn't give access to their system to all of their employees so that they can service customers? Honestly, Comcast has better customer service than Verizon and that saying a lot as Comcast has been rated worst in customer service many times before. Anyway, I wouldn't recommend Verizon and specifically this location if you're looking for home internet or cell phone service.
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July 2024 by Bobby B
Trash customer service completely blew me off. Don't go. They sell cellphones that's it they aren't really verizon they're partners that sell cell phones and are not operating in the best interest of verizon the company. They are no there to help any existing customers.
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June 2024 by Richard Cooke
I had put money on my pre paid wireless on the fifth of June .
My account was showing $60 balance , but I was not able to get it on the account .
Very frustrating!!
I tried to get a hold of a person through the Verizon app , just more frustration as I was put into a loop !
I was very angry and called up this Verizon store , not using the best language .
The representative Visharl was very professional and did not tell me to get lost or chill out .
He suggested I come in and they would work out the situation .
Visharl was very polite ,patient and professional, and he and his associate were able to help me .
It was going to go through at midnight .
I just needed to calm down ? !!
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June 2024 by levi schell
Thomas was extremely friendly, informative, helpful, and efficient! This man deserves your business! 10/10 would recommend
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June 2024 by Racelia gunderson
They fixed my phone.
