-
September 2023 by Nicole M.
I wanted to leave a good review for Ruan who helped my fiancé and I open a joint account today. He was super friendly, professional, and explained everything to us clearly! I've been banking with Chase for years but we chose Wells Fargo for our joint account and am very happy that we did!
-
July 2023 by Edmund Lee
Pretty lobby, quick service. Dunno why this place only has 3 stars
-
November 2022 by Snarfplax Kids
This place is a nightmare! I strongly suggest going to a credit union! It can take days to cash a check. The lack of communication between staff and customers is disgusting!
-
September 2022 by Henri Hein
Wells Fargo has overall been a great bank for me over the years. I have always received courteous and expeditious service at this branch.
-
May 2022 by Teasa B
I've been with Wells Fargo since 2016. I've banked in different cities throughout Washington and Oregon with this bank and have always had polite helpful service. The negative reviews surprise me. It seems people forget there's staffing shortages everywhere. The banks busy, but the tellers are always ready to help and answer questions. The services offered are helpful, and easy to understand.
-
February 2022 by Tony Cliffton
I have been with this bank for 30+ years. Only because they took over a bank where my account was at. But the bank has done a good job at holding my currency over this time so why change.As of late the service has been cut back and I don't understand why. I do 90% of my banking on Saturday. It doesn't make much sense to me to take time off work to go to the bank. I'll have less money to bring to the bank if I have to do that so what's the point? And when they were open on Saturday the branch seems busy so it was a good service for a lot of customers.Today, 5-feb-22. They are no longer open on Saturdays. At least 5 vehicles showed up in the 5 minutes I was there and 3 went to go inside. As with me, we were annoyed they were closed. To top it off, The ATM could not dispense money. Ill ignore the fact that there is no drive-thru ATM in this town. It would be a lot safer for customers if there was. Lucky for me I could at least deposit some checks that I had been holding onto, that part of the ATM was operational.Banking here for me is going to cost me $45 a pop to take time off work to get what I need done. So if I need to loose out on wages to do banking here It will only happen once and that will be to close out my account, or leave just a penny in there. That should cover the cost of the monthly statements.I will be looking for a new bank today.
-
January 2022 by Tracy Diller
Edit after the ridiculous response from wells Fargo social media manager..What a joke. One teller for Barclay. The social media manager wants to talk about this. Glad I sold this stock years ago. Wells Fargo needs to shutter some locations of they cannot staff it.I am looking forward to paying off my mortgage this year and being done with bankers who think this is ok.Just say no and take a right turn away from this bank.I have watched over the last several months how the local branch here has reduced services. There have been only 2 tellers for the last 2 months and now there is only one. Seems there are managers who just don't want to see customers. I tried waiting in line today but left after 15 minutes. There were only 2 people in front of me. I suggest you shut down some of your bank sites and get the rest operational again with employees. I will now start making normal deposits at WECU and use Wells Fargo only for online transactions.
-
January 2022 by Zeya187
They have never answered the phone for me. I sat in the drive up lane without even a simple hello. I sent a tweet to corporate and got a response before even getting a greeting from the banker! If I didn't have to go here for business I would not waste my time.
-
January 2022 by Andrew Zhao
Alan is a great banker with great patience to help us out both in person and over the phone especially during the pandemic hard time . Thanks, Alan
-
October 2021 by Cheyanne Wilmore
the banking is fine, never had an issue with it. but if you have any questions for whatever reason and can’t go in person and have to call them, you’ll just be wasting your time. i called the branch location several times and went to voicemail every single time. i tried calling their 1-800 number and it brought me through a bunch of promotions that were a complete waste of my time, just to have an AI answer and ask me what company i was trying to get ahold of. when i said “wells fargo” she said she didn’t have a match. totally useless. seems like a waste of time, gas and resources for me to have to drive 10-15 minutes in traffic to their branch to ask a simple question about my sister’s teen checking account and especially irresponsible considering we have been dealing with a pandemic for the last year. can’t wait to close all my accounts and not bank with them ever again.
-
October 2021 by A Nelson
Do not bank with Wells Fargo, period unless you are a business customer. I have had an account with them since I was 15 years old and I am cancelling it. They do not care about real people and lie to your face.Edit: I contacted the team provided in the owner response below, and am told I have to contact customer care AGAIN and jump through a ridiculous amount of hoops in order for Wells Fargo to assist a customer of over 10 years. You have lost your customer.
-
June 2021 by Silas Uhder
Good in person service but don't plan on calling no one will answer.
-
June 2021 by Cheyanne Jenkins
the banking is fine, never had an issue with it. but if you have any questions for whatever reason and can’t go in person and have to call them, you’ll just be wasting your time. i called the branch location several times and went to voicemail every single time. i tried calling their 1-800 number and it brought me through a bunch of promotions that were a complete waste of my time, just to have an AI answer and ask me what company i was trying to get ahold of. when i said “wells fargo” she said she didn’t have a match. totally useless. seems like a waste of time, gas and resources for me to have to drive 10-15 minutes in traffic to their branch to ask a simple question about my sister’s teen checking account and especially irresponsible considering we have been dealing with a pandemic for the last year. can’t wait to close all my accounts and not bank with them ever again.
-
June 2021 by Bo Watkins
Don’t ever plan on a wire transfer to go thru on time. Because they waited on processing my transfer me and my families move was delayed along with the closing of our house. I’m tired of calling this bank and following up to see if they are doing there job. All I know is someone needs to get fired and a example have to be made!
-
March 2021 by Michael Scott
Jade and Toni made it impossibly easy to open a new account, without wasting time with frivolous sales pitches. Thanks!
