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December 2023 by Parmveer Brar
Their policy is bad. I got shoes that were a bit loose, and went it to exchange it, and they said that they wouldn’t take it, they were brand new, and hadn’t been worn out at all. Before buying, I asked about their return policy and they said that they would take it within 30 days, and it had only been a week.
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October 2023 by Rock
Went in to buy a jacket, wasn't greeted or asked if I need help while there were 3 employees just leaning and ignoring all the customers. Whoever the bigger black chick employee is, if you don't want to deal with other people. Don't get a retail job, food for thought.
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July 2023 by Karen Chadwell
The perfect pair of steel toe sneakers on sale for my husband
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May 2023 by Krishna Gautam
Today's date 04.22.2023 around 10;30 we went to buy shoes from Vancouver, and no one even said hello, hi, good morning, after that we went to the boots section one sale guys so rude, probably that guys don't know the manner of how to talk and how to do the sales service to the customer, please Owner of this business you need to give the professional training to your employee if you wants good business, they must learn customers should all be treated with dignity, respect and the attention any human deserves.
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May 2023 by He' So Special Splash
Bought a pair of work boots for $272. Called the next day and asked to return for one size larger. They would not exchange. Worst customer service in the world. Spend your money elsewhere.
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May 2023 by Herb H.
Bought a pair of composite toe work boots on Thursday. Wore for half a day and realized I needed a size 13 or 12.1/2 rather than size 12. I called the next day, Friday to ask to exchange. They would not exchange the boots "because they were worn outside". Where else would you wear workbooks? - to bed?? Terrible customer service and even worse store policy. Will never buy from them again and am willing to do all the free advertising for his customer hating establishment I can.
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March 2023 by Mike Andersen
Good selection of work boots. Staff is always ready to help.
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March 2023 by Ken Davis
Last time I was in this store the sales person i talked to was an unfriendly little weasel. I wont be back. They dont stand behind the products they sell.
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February 2023 by Laura L.
If you are a Carhartt or Dickies fan, this is your store! Lots of style and size options.. without a doubt the best selection in this area. Also shoe department with work boots and shoes. Scrubs as well. Very neat, orderly, clean store with friendly employees. Lots of parking right outside the door. Open early. Also accessories like socks, belts, wallets ..when I visited, they had some nice clearance racks as well. We went in for a belt.. paid more than we expected but then again the belt was a lot nicer than expected and found the size we needed so worth it! Also grabbed some socks. We will be back for some work jeans as well.
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February 2023 by Frank L.
was in store on the Guide for over half an hour. one other customer at that time. 5 staff members charring by the register. I was in and out of the changing room 4 times and never exchanged a single word with any of the employeesI now know what I want and the size. will buy somewhere else where they offer a decent level of customer serviceGood selection of product NEVER GOING BACKl
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November 2022 by Andrew Geer
Went in around 4:30 on a Friday. Just looking for a replacement for a worn out Carhartt coat. I guess I must look like a bum or something with the old coat on. I got completely ignored. I didn't get any service at all. I didn't get greeted. I had questions about possibly getting a different coat but after being ignored for 10 minutes, I just wound up leaving. I didn't even get a goodbye or have a nice day. Couldn't even rate the service because I didn't get any.
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November 2022 by Luigi Costantini
Great customer service alway have great stuff here and always can find what I need here too will definitely come back here again
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November 2022 by Zack Larson
Staff didnt really help much and the rain gear selection for 3x or bigger is very limited
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September 2022 by John Shoosmith
This store has very high quality workwear. BUT, it's expensive. Too expensive. They say they are catering to union workers, and I suspect those are people who buy items through an employee pay out and are likely to be less discriminate with their money. Examples: Rain pants are 80 + bucks, good work gloves 24 to 30 bucks a pair.Another problem has been that their inventory is only sometimes fully stocked. You are more likely than not to lose out on your particular size.
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September 2022 by Joseph Picotte, Jr.
Bought 2 pair of safety glasses with 250 readers with a nice tint, works perfect for riding my beloved trike, also super reasonable prices for thermals, picked up a nice set of Grey's, again nice for riding my beloved Trike!
