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December 2022 by Google user
I was in your Bellingham score today turning in some old equipment and that went just fine. But while I was there I had the displeasure of watching a gentleman try to explain to an elderly lady about apps. The lady was not understanding and the gentleman was being kind of condescending and rude to her. I understand you guys are crazy out TV and everything is going to apps and streaming services but there is absolutely no reason you treat people like that. I was so appalled at what I was listening to I almost went over there interrupting the conversation myself to tell the lady it's okay I have the same issue with technology. So please in the future type me a little more kind to people that just simply don't understand what's going on.
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April 2022 by Shawn Calhoun
I was in your Bellingham score today turning in some old equipment and that went just fine. But while I was there I had the displeasure of watching a gentleman try to explain to an elderly lady about apps. The lady was not understanding and the gentleman was being kind of condescending and rude to her. I understand you guys are crazy out TV and everything is going to apps and streaming services but there is absolutely no reason you treat people like that. I was so appalled at what I was listening to I almost went over there interrupting the conversation myself to tell the lady it's okay I have the same issue with technology. So please in the future type me a little more kind to people that just simply don't understand what's going on.
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April 2022 by Douglas Bates ii
Is this a scamDoes Xfinity hold int to your "Ballance" then give you what you so call owe.. Then expect you to to pay all at once?? After "giving you a broad band program for "emergency government program" Is that your "policy"I'm on the emergency government program for 100 dallorsI'm not paying for this nor any late feeYou don't need to threaten anybody ethier
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January 2022 by Arthur Collier
They were nice and friendly and are even sending a tech out to our house on a Sunday. I kinda like that.
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December 2021 by Tara Almond
Called to ask a question about adding a TV channel package after I couldn’t get an answer from an agent on the app chat function. The woman I spoke with was incredibly rude and then told me that our entire phone call was a waste of time because she had to explain things to me.
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November 2021 by Tami B Hanna Slack
Great location, however they do not handle exchanging of equipment. Good to know. Must go to Sunset Store location. That information should be obvious to see on the website.
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May 2021 by R M
Xfinity internet is about 20% as fast as they advertise and absolutely not worth the money. Avoid this company at all costs. This review is a statement on the parent company and not this particular location. They just happen to be who I have received service from.
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April 2021 by Michael Furman
Nick helped make changing addresses easy. I had spent 2 hours trying to navigate Comcast's 800 number to no avail. Nick took care of it within 5 minutes. 5/5
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April 2021 by Anne Burke
Trip was outstanding every step of the way !! He sees the bar in knowledge and customer care , thank you Trip !
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April 2021 by jimmy giammusso
Always top notch always willing to help I absolutely love Xfinity
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February 2021 by Alex Judge
I was more than satisfied with my experience. Tina really went above and beyond while getting me set up. She was super friendly and helpful! She helped out my nana a few times too and she loves her! 5 stars.
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March 2020 by Steve Sparkman
Trip worked directly with Comcast so I didn’t have to which made the whole process fast and painless.
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February 2020 by Tara Lee
THAN YOU TRIP!
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November 2019 by Jerome Neuner
Conor Workman was friendly and Xtremely helpful. Especially because of my almost know-nothing ability with computers, etc. Five Stars for sure.
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October 2019 by James Woodard
Nick helped us by setting up an email account before we had access to our new home. Then after the sale closed we went into the Comcast outlet in Oak Harbor. Eddie guided us patiently through package selection and getting equipment. Never getting frustrated with the befuddled old man and computer illiterate wife through several hiccups in customer owned modem/router/hub selection and acquisition. I cannot praise them or recommend highly enough. They are the kind of employees every employer should wish to have caring for their treasured customers.
