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May 2025 by Patomical
I'm surprise about bad reviews. Every time I got good service but US bank is closed Sundays and Mondays. That is problemetic for Canadians who work and can only go down to Blaine on the Weekend.
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December 2024 by T. Shane Michaloski
Always good personal service, never have had to wait, good for online business good at getting things done over the phone also.
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June 2024 by l welsh
Wonderful service always! Thank you everyone!
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April 2024 by Vee Crom
Very bad service, they took one hour to open my account and don’t know much. Can’t even help with opening 2 accounts as I need to drive so much hours to get here . No consideration at all… I plan to found an other bank and close my account after transferring it.
So upset
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February 2024 by Blue sky H
I went to this branch for an international wire transfer, and Tawnya was helpful and knowledgeable. I had the wrong information, and she found out that.Thank you, Tawnya.
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August 2023 by Licheng Yu
great service
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January 2023 by Rahim Dadani
Great branch - Cori was super helpful and took care of all my banking needs.
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October 2022 by N A D I A
The worst banking hours. They keep closing earlier and earlier. dropped at 4pm any they are closed. not a holiday - just a bank that's probably going out if businessthey also hold guaranteed cashier checks for 8 days. what is the point of getting a guaranteed check if they're going to hold it?
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April 2022 by Lindsey LaBar
Want to give a HUGE shoutout to the gals at this branch! My husband and I stopped in and everyone was extremely friendly and so cheerful! They had cute little pictures in there dogs/animals and it was cutely decorated for Easter. They were super helpful and even gave our little one some snacks and a sticker. We had a really good experience and made our banking experience way more enjoyable. Appreciate you!
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March 2022 by Lesley Cooke
After being wasting a ton of time to get a business bank account set up. I get a call after days of waiting and emailing that they cannot, I ask why got the run around. Do not waste your time find another bank that wants your business.
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December 2021 by John Delta
Tried using their 1-800 and really got nowhere’s. One call local of less than 5 minutes solved my problems. Excellent customer service which has kept me here beyond 8 years. Only shows local can deal with local problems than someone sitting 1000’s of miles away.
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May 2021 by Harman Narli
I did not know that an appointment was needed to go to the bank. When i arrived there were three people working in the bank and no customers. I called and they would not let me or let me make an appointment for that time. It was 3:10 when arrived and they kept saying the bank closes at 4. I was literally crying to get into my safety deposit box and it would have taken 5 minutes but they refused to accommodate me. They close at 4 and I don't get off work in time. I had taken the day off just to go to the bank. They had send me some correspondence about my account that I needed to come in but that also never said I need to make an appointment. They did not care that this was the only day off I had and kept saying make an appointment for tomorrow. They clearly could have accommodated my request but refused too. They had no customers. Unreal. Worst experience I have ever had with a bank. They could have been considerate and it was clearly evident to me they did not care. Sad when a customer service is not number one priority. Especially when there was not a single other customer in the bank.
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December 2020 by Nitin Kalra
Hey. I need one help , can I open bank account online also, because I am in Canada, but I am american citizen i got stuck here because borders are closed right now, but my guardian is Canadaian I am America, so plz tell is possible to open bank account online..Plz. Reply fast..
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October 2020 by Boogie
This bank is a joke. I gave them a shot at doing business with me on a simple HELOC loan. Their appraisers were a joke claiming they contacted me multiple times, when they in fact never reached out to me. US bank ended up dropping that appraiser. Multiple times I was asked for "one" more document to close my loan. 20 document's later they are still asking for documents. I was guaranteed that there would be no yearly fees. When it was time to sign the documents, magically the yearly fee is not waived as was claimed by a representative of the bank i spoke to. Do Not Do Business with this institution. Save yourself the headache.
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October 2020 by tom wall
Great people always polite and kind very helpful blue ribbon service all the way Thanks
