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July 2024 by Solomon
Women manager rude they sold me defective
Product and wouldn’t take it back. That’s why
I shop at Amazon and Costco.
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July 2024 by j s
A massive thank you to Chris the Manager for helping me so much yesterday! You are a amazing person! On a side note over the years I've gone there for tail light bulbs and I'm totally car lame and the bulb location is especially difficult on my car they always offered to help me put the bulbs in for me. And even a car battery several years ago. The staff there is always so helpful and incredibly caring and nice! Thanks for being the best auto zone location! This review is long overdue for how many times they have been great ???
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July 2024 by Andrew Rueckert
Cashier was unorganized and couldn't help scan my vehicle
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May 2024 by Alexander Cruz
Chris H . Man appreciate the help . He was very helpful and very caring . Ask help for him.
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April 2024 by Vonda Fowler
Sisnr have what I wanted
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March 2024 by Dawn M.
They're always friendly and when I have a check engine light come on they're more than happy to check it with their machine. Nissan charges an arm and a leg to do that. My car is a 2006 and I don't have that kind of money.
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February 2024 by Terra Michelle Lee
Staff is efficient and pleasant.
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February 2024 by Mary Krysinski
I called to ask if they had a part in they checked & they did. But when I tried to ask another question they were rude & hung up. Called back & they wouldn't answer.
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February 2024 by Jeff Snider
Seeing online what they have in stock before going there is a great time saver.. I by default always go here over others.
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December 2023 by Weirdal Yanksyou
The best parts store. Better than Amazon for most parts and has a great rewards program much better than the other stores.
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November 2023 by Neil Eskew
Friendly staff and the parts needed when you ask
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November 2023 by David Heckeroth
The return policies of autozone are a joke. I tried to return a $6 oil filter after they looked at my car and sold me the wrong one, but I had no receipt. They told me that they would give me store credit, if I could produce ID, which I left at home. Returning with if would cost more in gas that the return. When asked if I could just exchange without giving ID, they of course said no. Don’t shop here unless you know exactly what u are buying or are habitual about saving receipts. So sad. Customer service is a thing of the past!
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October 2023 by Melissa Galland
Best Auto store ever
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October 2023 by Nate Reilly
Jacob Snyder was amazing I called my local autozone they told me that bonney lake store had the part I needed and he helped me so much and definitely went above and beyond! Thanks much
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September 2023 by Michael Boyd
Great service... very helpful staff...if they don't have your part in stock they will have it within 24 hours.. They have O'Reilly auto parts beat hands down on pricing and service..
