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February 2024 by Sean T
Friendly, knowledgeable staff that answered all of my questions, were super patient with my daughter and I and just a generally good experience. Sad to say that I didn't catch the name of the employee, but they were working on the date of this review. Give them a raise!
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February 2024 by Nick Wood
This is the second time I've came here an hour before they're supposed to be closed. And they're not open... Very disappointing since it's a 25 minute drive from my place. Almost 2 hours of driving, just to have them be closed early. Thought the first time was rare, so didn't think I'd need to call and make sure they're open. Guess I'll have to from now on. Or maybe just shop somewhere that has accurate hours...
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December 2023 by Jordan S
The costumer service is great! Bought a 151 Pokémon ETB from here and pulled the best card from it!
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November 2023 by Тимофей Зверев
I buy PlayStation 4 slim seller was so goodHis name Jordan
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August 2023 by Rachel Walters
Staff is friendly and helpful.
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May 2023 by sand on toes
Justin was very nice, friendly, knowledgeable! Traded in some games and got a decent price(anywhere from 10%-30%) and they called promptly when a game I pre-ordered arrived! Thanks Justin! :) Keep up the great customer service!
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March 2023 by Jesaiah H.
I bought a headset for my daughter and games to the tune of 418 dollars. The headset wasn't the greatest. I went to return it unsatisfied, and they inform me that I only had 2 weeks to return it, and it was intact 3 weeks old. They would do nothing for me. They wouldn't even take it in as trade in. I am a 20 + year of gamestop, and I will no longer give them my money. I went online and found the same headset for 50 dollars on Amazon, and 25 on ebay, and I paid 60. This is highway robery and poor customer service.
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October 2022 by Brandon Smith
Amazingly nice staff , good deals good prices , one the bigger game stops around .
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March 2022 by Bryan Seaton
We have a great Gamestop in Bonney Lake,Clean, organized, and well staffed.
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February 2022 by R Thompkins
Marcus is the best manager! Time after time, he goes out of his way to meet the needs of customers like myself. His customer service is greatly appericated.
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January 2022 by Gio Corgnati
awful experience they're trash, they say there open for like an hour online but when I got there they were closed, amd they got garbo funko pops, the games are mid, the clothes are mid the whole store is mid
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January 2022 by Alluvial Joe
Getting tired of this GameStop always being closed when they are supposed to be open. It's 509 PM on a Thursday and the store is closed... This isnt a one time occurrence either. The last 3 times I've been by here during normal business hours it has been closed
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December 2021 by Joy Clyde
Informative. Helpful, friendly and kind. Not pressured at all. Definitely returning soon. Can't remember managers name but kudos to you and your team.
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November 2021 by Datsmo Racer
Will not be going back to this one. Only one decent person was working when I went in. The others where a bunch of purple haired man haters. I would rather order online and wait two weeks before I went back here.
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October 2021 by Outdoor Family
This game stop is better than most, lacks in used games though