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February 2024 by Christopher Cornwell
Well stocks and helpful staff but only 3 stars because it is hard to get in and out of
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February 2024 by Luke Rose
Third time to Lowes this month all good experiences after a 6-month boycott. I'm glad the new helpfull employees don't resemble freak show actors.H Depot has hired some real mouth breathers.
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February 2024 by Brandy Spurgeon
The people were very friendly and helped me get to where I needed to go in the store
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February 2024 by Tamera Elizabeth Milliner
One stop shop for all remodel projects!
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February 2024 by Lonnie Jackson
It was good.
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February 2024 by Katie Yadon
If I could choose a 0 rating I would. I was accused of shoplifting while walking out with my purchase and receipt in hand. Traci was incredibly accusatory and rude. They should fire her.
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February 2024 by Boeing Boeing
Everything is good except I don't like how they changed to self checkout, while some employee stands there and does nothing
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January 2024 by harlancyclone80
The Bonney Lake store is a nightmare. I asked 3 different employees where drawer glides were located and where along the front an item would be as stated by their app. All 3 gave me different aisles. All three stated their app is terrible. This has happened on multiple occasions. I'll stick with Homedepot.
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January 2024 by Mark Piper
Went to get keys made for the second time. They still a little off so Summer helped file it down and they worked perfectly.
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November 2023 by Ace Elliott
This store is a top notch. The customer service is so far above reproach its insane. I would go out of my way to visit this store above the other locations.
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October 2023 by Aaron Maruska
Nothing fancy about this Lowe’s hammers, shovel’s, holiday lights that’s about it.Update: This Location in comparison to others has everything you would expect. Nothing negative about it, but a plus is not seeing so many items behind a lock and plexiglass.
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October 2023 by Ryan Cox
After furnishing two homes with appliances from this Lowes I can say this location’s customer experience is sadly not what it once was. In the past there was a sincere level of appreciation for repeat customer’s and it was a store worth being loyal to. Nowadays you shouldn’t expect anything more than another soulless big-box retailer with customer service ranging from mediocre to curt and dismissive. The price is the price and the guarantee is whatever the manufacturer offers. Don’t expect a dime of discount for coming back to the same store to replace the machine that just broke down a day outside of warranty.
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October 2023 by Justin Ennis
In my opinion, they’ve always got what I need. Also unlike the Puyallup location you are able to check out through the check stands quickly! I much appreciate being able to actually pay for items ?
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October 2023 by Rhonda Lane
Went to the Bonney Lake Lowe's to buy boiled lindseed oil. Price for a quart was $19.95. Checked prices online and Walmart sold the EXACT same item and size for $8.18 so I asked a Lowe's associate if they price matched. They said no because it was an online purchase with Walmart. They only price match if it's in their store on their shelf. I told them it said it was available for pickup at Walmart but Lowe's didn't budge. Went to Walmart and found it on the shelf for $8.18. Lowe's is gouging us. That's a HUGE price difference.
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September 2023 by Michael Wilson
Lowe's customer service is great. I had a key made and there was an issue. I went back and a new key was made without question.
