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April 2024 by Bronson Westlund
Will never go to a Taco Bell again. The prices and the new menu are mind boggling! I’m surprised anyone goes here for these prices.
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April 2024 by SuperBoy Ok
Frozen Food.
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March 2024 by Travis Andersen
Pretty pathetic. Walk in and an employee standing at the register talking on her cell phone says I need to order my food at a kiosk. Bye bye taco bell. Maybe you should teach your employees about customer
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March 2024 by John Reidt
They get it right about 60% of the time.
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March 2024 by Lance Jeanblanc
Awful service when the order is wrong. The just to let them know they hung up on me. Never again!
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February 2024 by Maggie
Cold food n cold
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February 2024 by t3ru ski
As a delivery-person, that deals with dozens of restaurants a week, this is the location I dread the most getting an order from. I regualrly wait at the counter for 10 minutes before someone even approaches me. Only to have them sigh and hand me an order sitting on a shelf behind. Or to have them say "that'll be out in just a minute" and watch them make 20 other orders. Please stop ordering delivery from this restaurant.
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January 2024 by Candace Maitland
I only asked for no tomatoes and I ended up with just chicken and cheese for a chicken chalupa supreme. Kind of disappointing
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January 2024 by Dale Gregory
This is the worst Taco Bell I’ve ever been to and I have been going to Taco Bell since the late 60’s. My wife and I threw out the whole order. The tacos were old and stuck to the wrapper. We went back and got a refund. Bonney Lake deserves a better Taco Bell.
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January 2024 by hammer of justice 1776
Gross, ordered a Mexican pizza it was gross tasted like the oil they used was rancid second time this has happened won't be going back there again.
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January 2024 by Tamera Elizabeth Milliner
Clean. Great customer service. Good quality food!
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January 2024 by Brenda Cave
***Asked woman who identified herself as store manager for number to contact regional manager or office. She said there is no one. *** Ordered a total of four crunchwraps. Received three. Three were supposed to be no meat. Received two meat 1 no meat. Received one with no markings. The one with no markings was missing meat and bitten into by someone who requested meat. One of the 2 that was marked no meat had meat and was bitten into by a person who does not eat meat. Went back to the store. Employees had an attitude and asked ME why I didn't check my food before biting into it. It's a crunchwrap. It literally falls apart when it is opened. I am so angry with the way this was handled. They missed one crunchwrap and mislabeled another. Then had the nerve to get angry with ME, like I WAS THE ONE WHO MESSED UP the order I PAID FOR. I won't be back to this location. Bonney Lake. WA
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January 2024 by Colleen Flanagan
To be honest, this location seems to struggle with getting everything in an order. Our mobile order was 2 boxes, we were missing one side item, cinnamon twist, in addition our large cups were cracked in the top 1 inch. My crunch wrap was burnt, to the point that I only ate the filling with a fork, as the tortilla smelled so burnt. The last two times prior we had done drive thru using the mobile order, and we were missing at least one item. Do better!!!
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January 2024 by Deanna (Twihard4life)
My taco was put in the bag upside down. The cashier didn't count right and tried to make me give then more money before he actually counted correctly. Didn't give me my drink and when i asked for it there war much confusion on if i was even supposed to get one then they gabe me an orange drink instead of my Pepsi so had to fix that. I had to give the whole bag of food back when i asked for a new taco and my son's bean & cheese burrito was made right but was cold.
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December 2023 by Brandon Johnson Temores
Bummer, we ordered a decent size order for pickup today and the whole team seems to have a party with a sign that says they are closed, even though our order was already confirmed with the store. Team should probably be a little more organized as they were turning many customers away this evening.
