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December 2023 by Michael Egbert
All the staff are very helpful and nice. I’ve used them for business accounts and they are far superior for business needs than other banks we tried.
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May 2023 by Deborah Mohlman
Every visit to this branch is a great experience. Great service no matter what you need to accomplish.
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August 2022 by Heather Wilson
Really rude and if your atm card gets stuck they won't do anything about it.
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June 2021 by James Richardson
Fast and friendly
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May 2020 by Jake Box
The bank manager Britney is super helpful and all the tellers are great to work with. It's always a pleasure seeing these folks at my local US Bank of Bonney Lake, WA branch. Keep up the good work.. :)
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September 2019 by Lori McDonald
Love Louann and Britney they are very helpful with all my needs.
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August 2019 by Jose Torres
This location really sucks. No answers to questions. People not really interested in helping you. Makes me want to close my business an personal accounts with them.
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February 2018 by Gary Johnson
Top notch branch. Awesome service!!
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August 2017 by Annie Wilkison
I was a little apprehensive after reading a couple of reviews but when I went in everybody was very friendly. My transaction was taken care of quickly even though it was a difficult one. I will definitely be back to this location.
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March 2016 by Deja Dunning
The management in this location is very disrespectful and does not aim to please. In my personal banking I recently decided to seek new options and my interactions with this location have turned me away from ever banking with US Bank in the future. I will be communicating the mistreatment I have experienced with everyone I know and across all of my social media. They spoke to me as if I was an inconvenience and engagement in conversation about their weekend with their coworkers is more important than customers waiting at the counter. I wish there were negative stars to give! Especially Sheri and Laura! Worst I've seen!
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November 2012 by Jamie A.
US Bank in Bonney Lake has really nice staff and will do what they can to help you. I've been banking with US Bank for years and enjoy the convenience of all their locations. I don't always like the big bank feel, though, and actually prefer other community-focused banks/credit unions in the area. With all that being said, though, I will still continue to bank with US Bank as they have treated me well over the years.