Victra is a Verizon Authorized Retailer in Bonney Lake offering phones, tablets, accessories, and device protection. The store provides excellent customer service and support. Staff members are described as super helpful, patient, efficient, and knowledgeable. Consultants are quick to help with upgrades, new phone purchases, billing, plans, and financing, while also finding applicable discounts. They offer dedicated, trustworthy service, even in a busy store. Multiple reviews highlight incredible and impressive experiences, with high recommendations for the store. The mission is to connect technology to life in a fun and profitable way, creating the best possible experience for guests.
If you need a new IPhone, go see Brandon at the Verizon Bonney Lake store! Both my husband and I were upgrading phones, however the model we chose was sold out. Brandon was able to order exactly what we needed. When the phones arrived to the store, Brandon called to let us know they were in and accommodated our busy work... read full comment
May 2026
Always amazing customer service at this location. Christina was so helpful and Verizon is lucky to have such a remarkable employee.
March 2026
Good customer service, friendly staff and short wait times when I was there.
