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November 2023 by Angel Gonzalez
Repaired with a clear explanation of my Bronco's current issue. And at unbeatable fair costs. Greatly satisfied, glad to have finally found a reliable go-to shop for future repairs
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September 2023 by Micaela Bickel
I just had my car worked on for the first time at Bothell Way Garage and I couldn't be happier with the service! The team is very friendly, knowledgable and professional. Answered all my questions along the way and did an amazing job! No complaints, I would highly recommend them if your searching for a trusted place to get and keep your car healthy!
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August 2023 by collinstami45
Be careful if you purchase a car from this place! You think you are getting a good car as you are buying from someone who works on cars but he’ll fix just the necessities to get it sold then your car breaks down and no longer his responsibility!
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August 2023 by Lind C
These guys are great! They're very knowledgeable, friendly, transparent, trustworthy...all the positive adjectives. I'll definitely be back, but hopefully not any time soon. ;)
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June 2023 by Ruben Alanis
I had a great experience at Bothell Way Garage, who did some work to my 1986 Ford Bronco XLT. Jared's communication was fantastic all along the way, and was very clear at every phase of the work about the status and associated costs. As an auto cleaning shop owner myself, I really appreciated their work. I have no doubt I'll be back!Services: Transmission
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June 2023 by Sid Benedict
I would have to move very far away to stop using Bothell Way Garage. They are the only honest mechanics I have ever met. They are very straightforward and fair. They are also very nice people.
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June 2023 by J G
Great service Jarrod and Mark are great. The whole experience was painless and the mechanics there where able to get my car diagnosed and fixed without issues.
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June 2023 by Cameron Winter
I have been going here for years. Great customer service and work. Never had an issue with them. Honest and reliable people. I recommend them to everyone.Service: General repairs & maintenance
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May 2023 by Sarah Tamiya
Stopped in due to a referral and was beyond happy with the results throughout the entire process. Highly recommend to get an estimate, car services, communication was well, and scheduling done here. Talk with Mark, thank you for your help and hospitality. I'll recommend this shop to others.Services: Auto engine diagnostic
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May 2023 by Darlene R.
New to the area I was referred to Bothell Way Garage by Les Schwab to fix my A/C, a tire rubbing in the wheel well, and a headlight out on my used vehicle that had been improperly wired by the previous owner. Bothell Way garage gave me an estimate of $1,000 for the repairs and once completed charged me $350 less than quoted because the repairs were not as complicated as expected. I felt like I had just won the lottery to be spending less than I anticipated!!! The car was dropped off at 8:00am for my appointment and ready for pick up by 1:00pm. Upon picking up I was told a complimentary check up was done and a written estimate was prepared for me should I want to schedule work in the future for the proper maintenance of my vehicle. It was explained that the car works fine now but that in time these were areas that eventually would be beneficial for good maintenance. They could tell that my brakes had just recently been done and were in good shape. I feel like they were very truthful and fair with their pricing and really cared about keeping my car in good running condition. I won't know for sure until a really hot day how my A/C works but the lights and wheel rub are fixed!!! I feel assured the A/C will be working great as the explanation of the repair done was very through. I have already referred my daughter to them and they will be my new go to auto mechanic. The shop was clean, the staff was courteous and articulate. I even got a follow up text asking if everything was OK. I could not ask for anything more. Great experience!!!
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April 2023 by Gari B.
Jared and his team repaired my car on a short moment's notice after having to get towed for the first time ever with a blinking check engine light. Luckily they had availability with only a weekend's notice in advance, and everything was restored to normal. Very friendly, professional, knowledgeable, and honest. Fantastic quality service!
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March 2023 by Joel Schleppi
Mark, Jared, and the gang at Bothell Way Garage have always provided me with outstanding service! Most recently, they quickly diagnosed and fixed a problem with the heater core in my F150. I've been going here for years and they always stand behind their work. Very friendly and honest. Highly recommend.Service: General repairs & maintenance
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March 2023 by Frank D
Had these guys tune up my 99 4Runner when I first bought it a while ago. They were able to fix some leaky gaskets + change out the plugs and wires. Been about a year and the car has been running great with no engine troubles at all. Pricing was fair and these guys are knowledgeable - definitely recommend
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February 2023 by David Lee
Just want to preface by saying that Mark was very kind and patient and it was clear he was very knowledgeable and passionate about his work. Prior to my visit here, I had gone to a few other auto repair shops for the same diagnosis work so I could receive quotes from different places and be able to assess each location’s costs, integrity, attention to detail, etc., and all those other places provided this diagnosis service free of charge. When I called Bothell Way Garage and set an appointment for a diagnosis, there was zero mention of any charges. When I was dropping off my car on the day of the appointment, still there was no mention of any charges. Only after all the work was done and I was called in to pick up my car, I was suddenly told there would be a $170+ service charge. I was admittedly quite surprised, especially given that $170 is no small amount and I was led to assume that there would be no charges. I acknowledge that I was not proactive in inquiring about it when making the appointment, but I firmly believe it’s still the responsibility of an honest business to be fully transparent and inform their customers of what they will be paying, regardless of whether or not the customer asked for specifics. I appreciated that Mark sent a text message following up after the diagnosis work, but when I responded with my thoughts I’ve laid out in this review, I never heard back.
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February 2023 by Chad A.
I've taken my personal trucks to Bothell Way Garage several times now and each and every time is excellent! I've had oil changes, thermostat replacements, etc. You name it and they get the work done. It's always quick and they don't try to upsell you like other locations I've been to. I wouldn't recommend anyone else!
