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March 2025 by Neha Khanna
I am extremely impressed with the care my child receives at Bright Horizons Bothell. The staff is incredibly warm, professional, and attentive, always ensuring my child feels safe, loved, and engaged. The environment is nurturing and stimulating, with fun and educational activities that help my child grow both mentally and socially. I truly appreciate the excellent communication from the team—they always keep me updated on my child's progress, and I feel involved in their development.
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December 2024 by Fariha Rashid
My child has graduated from Bright Horizons Bothell. Our experience at Bright Horizons has been exceptional. The teachers are dedicated, the curriculum is engaging, and the environment is safe and nurturing. My child has grown both academically and socially, and I am glad that I have chosen Bright Horizons Bothell where my child has got best early childhood education. I highly recommend Bright Horizons Bothell.
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September 2024 by Belle B
We have been at Bright Horizon Bothell for three months, and I have already seen significant growth in my son. As a family for whom English is a second language, my son initially knew only a few simple words. But he has recently started speaking in full sentences and singing English songs. Yesterday, he sang a new song about the days of the week, which I know it definitely is taught by his teachers and it has helped him understand the concept of time.
Everyday, I enjoy looking at My Bright Day app to see what my son eat and what activities my son does with his classmates. I really appreciate the variety of daily activities that promote both learning and play.
My son truly enjoys going to school, and I couldn't be happier with his progress.
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September 2024 by Savannah Shaw
My child has developed amazing bonds with teachers and friends! Such a great experience! Teachers work hard for their kids. And work with parents to help make their learning experience worth while.
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September 2024 by Abinash Sarangi
Our family was with BH for over five years! And almost 4 years with the Bothell center.
Day 1, I remember they asking me what do you call her at home, what does she respond to and I said, ‘she responds to love. Just call her with love.’ She got precisely that, lots of love and care, throughout! Excellent center, environment and growth. We were well informed and never had to worry about my daughter’s well being or learning needs while she was at the center thru the day. Super reliable, secure.
Center head miss Emily does a great job, so does Cynthia. Food is nutritious, takes the hassle out. Every staff goes beyond!
Our daughter was with Miss Shally and Miss Zhara for almost 2 years in the pre-k, and they were the best teachers we could’ve got. My daughter longed to go to school, because of the love, care and personal attention she received from the teachers. I am grateful. Highly recommend!
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August 2024 by Jennifer Zhang
Our son goes to Bright Horizon Bothell since 7 months old and our experience with the school so far has been great. The little one likes to go to school every day and has become more independent both at school and at home. We’ve seen him grow so much thanks to all the teachers and staff’s care and support!
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August 2024 by Su Kim
We have been sending both of kids to this daycare more than a year and we are very satisfied. Our kids are happy to go to school and we feel safe to leave our kids there through out the day. All the teachers we met so far are very caring and loving and willing to help. :)
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August 2024 by Bryan Martin
All of my children have gone to this center and the experience has been amazing! It really feels like a second home for my kids because the staff and teachers have gotten to know them and have worked hard to make them feel like one of their own!
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July 2024 by Tarun Santosh Kanaparthi
My kid loves the teachers and the school. Timely updates, activities for kids and they learn to eat and sleep by themselves here.
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June 2024 by Ayush Priyadarshi
My baby went to Bright Horizon, Bothell. On the first day itself, I felt very unhappy with their service. All babies crying at both times when we dropped and picked up our kid. The teachers seemed to lack empathy. The classroom was small. They charge huge fees. I requested them a refund for the rest of the month as we just went there for few hours on day 1 but they didn’t get any refund. I never sent my kid there after the first day and wouldn’t recommend it to anyone.
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May 2024 by Geoffrey Priester
While we did not perceive any issues with the teachers or facility, and the staff on site were very friendly and easy to ask questions with, I feel obligated to write a review about the enrollment process and administrative encounters we've had with this particular Bright Horizons location.After touring the location on site, we were prompted to discuss any further questions with the site's enrollment manager Katie. Like so many other reviews, this is where our previously positive experience turned bewildering. After half a dozen phone calls, emails from both my spouse and I, and trying to get in touch with this center's enrollment director in every way, we were met with no response, crickets, and a weak "we'll get back to you" or "we'll leave a note for Katie to check back with you" response when calling Bright Horizon's main phone line.This was disappointing to say the least, especially as other local centers (under the same brand!) have been very responsive to questions and we've had no difficulties contacting them. It's sad that one of the core responsibilities you'd assume a childcare center would care about (enrollment) is met with such disdain and poor management.
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March 2024 by Balaji R
Some of our observations -1. Classroom especially for toddlers are small compared to a nearby daycare center.2. At least the teacher we interacted with had no empathy.3. Outdoor playing toys were faded and old.4. Management was responsive to our requests.5. Tuition fees for toddler is little expensive for the quality of service received.
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December 2023 by Lu Chen
We have witnessed three changes in center directors. This frequent turnover in leadership raises significant concerns about the stability of the teaching staff and the consistency of the center's culture. While many teachers demonstrate competence, there are some who lack the necessary qualifications. Moreover, the center appears to rigidly adhere to established conventions, often lacking empathy.
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November 2023 by Kimber Connors
We ultimately decided not to put our child at Bright Horizons after our experience being put on the waitlist so I cannot comment on the quality of care kids actually receive. We didn't feel comfortable choosing Bright Horizons because of the complete lack of communication in the enrollment process. Especially for a more expensive, corporate daycare, we expected more. We had to reach out by phone and email at least five times in order to get a response to enroll our child on the waitlist (which we paid $150 for the privilege of, by the way). Then we received no further communication for months on end, surpassing when they told us we would expect an update. We reached out five times in a combination of phone and email to try and secure more information about the status of our enrollment before hearing back. We did not have any transparency into the cost before being offered a slot which gives you 48 hours to accept and pay in full the first month. (The price we were given was $3,240 if that is helpful to other families looking at the center.) We decided we weren't comfortable trusting a daycare center that can't be bothered to talk with prospective parents. I feel frustrated that I paid $150 to basically be ignored.
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August 2023 by Andrew S
Staff did a great job and my son loved it - still asks to go back weeks later.