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July 2024 by Belle Nelson
Very nice and helpful
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July 2023 by Jay DANN
It'd be nice if there was better directions I drove around. Couldn't find the bank had a drive over to Woodinville..I don't know how I kept missing it but somehow I never found it.
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May 2023 by Harsimran Singh Grewal
Did not have a good experience with this branch today. I was coordinating with Donald over the phone, which led to this appointment. The expectations were not clearly parsed, understood and communicated amongst Chase staff internally. This led to the waste of my time to the branch and had to come back without getting the work done. I will avoid this branch in future!
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November 2022 by Nikita Choubey
I had a great experience dealing with this branch after multiple failed attempts at Totem Lake, Kirkland branch. Huge shout out to Donald Travis for going above and beyond to address my issue. Best example of Customer Delight! Super impressed! ?
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September 2022 by Christina G.
Opened up a child bank account today and was very well taken care of. Service was friendly and fast.
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September 2022 by Jim Rodgers
Some of these review are from years ago, when they had tellers. I was there on a Friday morning and there was no line at all. Donald spent a good amount of time with me to help set up a new account and to make sure everything went smoothly.
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December 2021 by YIJIE
On a busy work day, there are customers waiting in line. The previous customers have completed their task. The customer is about to leave. The employee who helps the customer also has nothing else to chat about.However the woman who appears to be the branch lead has found another personal, none work related topic, initiated it and chatted with the customer for about another 5 minutes.They knew there were other customers waiting; the topic was not initiated from the customer; the topic was not relating to their job; the employee whose desk is occupied cannot start help other customers in line;I know if customer wants to chat more, you cannot refuse it. However if there's other people waiting inline, could you please not initiate other work not related free chat to consume time; Or at least you can chat with customers in your working space, not occupy other employee's desk so that the employee can continue help other customers.
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December 2021 by Jacob Kern
It would be awesome if there was indication that this is a bank without a teller.
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November 2021 by S E
Excellent service! Thank you David Travis for your awesome work!
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August 2020 by nicc
chase is a group of thieves
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January 2020 by Iggy Reilly
This was my late mother's bank and all of my dealings with the tellers, account managers, branch managers, and client services personnel have been stellar, from closing her personal accounts to opening and maintaining an estate account. They follow through and they remember me, treat me with respect, and are very clear about their rules and recommendations. I never have to wait more than a few minutes for service (and usually only about 30 seconds). The location is convenient and the building is well-maintained, clean, and clearly laid out.
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November 2019 by Nic Splatts
chase is a group of thieves
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September 2019 by Belizario Gaytan
(Translated by Google) It is very good branch I recommend
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August 2019 by Isaac Dahlvang (BarnacleBrown)
I haven't had a bad experience yet in my years banking with Chase. This location has been great so far too.
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July 2019 by Isaac Dahlvang
I haven't had a bad experience yet in my years banking with Chase. This location has been great so far too.
