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November 2023 by Jinny Tesik
Everyone at F&F is always wonderful! I have been going to them for years and always get outstanding service. They tell me when anything does NOT need to be done so I am not being charged for unneeded service/repairs. I know my car is in good hands.
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September 2023 by Paul Y.
I took a vehicle in for a "Safety Inspection", they didn't even check the tranny fluid.
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September 2023 by Jeff Campbell
Another amazing experience with F&F auto getting my starter replaced! Around 10 years worth of repairs on both an Acura TL sedan and MDX suv, a Volkswagen Passat and an ‘83 GMC truck and they’ve all come back on time and on budget. You can’t find a better shop regardless of the make and model of vehicle. At this point I don’t even call the dealership for a repair estimate to compare because they are always higher priced than F&F by almost double!
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September 2023 by Steven Shull
I sort of hate to recommend them because they typically have a 2 week waiting time but that is because they are good, as in experts in a LOT of vehicles and have a ton of integrity. You want proof? They turn work away.
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September 2023 by Steven Davis
Always terrific service and quality parts. Mark, Robert and team do a great job. We take all our cars to F&F Auto and will continue to do so.Services: Air & cabin filter replacement
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September 2023 by Aubri Stutzman
Thank you so much for all your help, Mark. He is excellent in every way. I highly recommend this place, it is well worth the wait!
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July 2023 by Shelly Nilsen
They are the best! I come all the way from Port Angeles Washington just to have them work on my car!Services: General repairs & maintenance
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July 2023 by Andrea Dobbs
Mixed feelings. It took over a month to figure out if they could find a part to fix our AC. Then we finally have a set date and bring it in. They said “we weren’t on the calendar” and that wasn’t true at all. So our car ended up having to be there longer than we expected and it complicated my plans/getting to work. It was a big deal to have it in the shop an extra day. No apology or anything for their screw up. This is the second time within a few years that we are back with the same issue in the car. May be a car manufacturing issue or may be they didn’t fix it correctly the first time— who’s to say. One of the times we took the car in, they backed a car into our car and they had to replace the bumper— so again, took longer than we thought. I don’t know… I feel the results aren’t super consistent and they aren’t very reliable. I feel bummed with this experience and not sure we will be returning after this.
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July 2023 by Hong Zhang
Have been going there at least 4 years for my old car. No complaints.
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January 2023 by Xuli Liu
I chose this repair shop for the wheel bearing noise based on its great reviews, but it ended up with a rather disappointing experience - it took more than 3 weeks and generated a $1,800 extra bill.- Positive Experience1. The technician was able to quickly figure out which wheel bearing had an issue and fixed it in one day.2. Gave an estimate for each repair- Negative Experience1. Not responsible (this could cause a fatal accident)* They told me that they did brake fluid bleeding (without permission) and the brake was better than before, and they charged $70 for the test drive after the repair. Obviously, it was not true. When I drove my car, I did not expect that I HAD to push the brake pedal almost to the floor to stop the car and almost got into an accident.2. The technician did not look like experienced* Caused spongy brakes when he replaced the wheel bearing (by bleeding the brake fluid)* Was not able to get the air out and kept trying to replace different parts, such as the master brake cylinder and abs modules.* At the end, he told me that he did not like my car and none of the things had worked. I had to tell them to turn the caliper a little to make sure the bleeder is at the top.3. Put the cost of their mistakes on customers* The brake of my car was not spongy, and they caused it by bleeding the brake fluid* Master cylinder and ABS were not the root cause, but the replacement cost went to the customer4. Did not ask customer permission* They told me the brake was soft and said they would check if there were any issues, but did the bleeding w/o my permission* I told them to keep the old parts, but they sent my old ABS module back to the factory right after. (I am not even sure if my car has a new ABS module or not now, since they told me that after installing the new ABS module, the brake was still spongy)
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January 2023 by Nate Sage
F&F Auto is friendly, detailed and does stellar work, they are highly recommendedService: General repairs & maintenance
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November 2022 by Ryan Ross
Robert and his crew were amazing to work with. I had an unforeseen issue with my Jeep Grand Cherokee which was immediately and properly diagnosed by the team at F&F Auto Clinic, Inc. Robert then provided detailed information regarding repair services, overall pricing and recommendations based on historic data for my particular vehicle. My Jeep was repaired in less time than expected, runs perfectly and the cost of the repair did not exceed the amount quoted by F&F Auto, Inc. Overall I'm extremely pleased with my experience.Service: Auto water leak repair
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November 2022 by Hosmman Enriquez
5 out of 5 stars for sure! Great pricing, quality service… definitely recommend!Service: Auto maintenance
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August 2022 by Anamaria Foy
F&F auto is our new auto shop. I have taken 3 cars and each time the service has been professional, clear explanation of repair and cost. Mark and Robert are top notch. Highly recommend F&F auto.Service: Brakes
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February 2022 by Cheryl Morningstar
Go here, go here! They will treat you right! I've been taking my vehicles here for 20+ yrs. They're honest, professional, timely AND communicative! 5 stars!!
