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October 2023 by Chhaya Methani
Very poor staff manners. Did not provide clear communication of the requirement or whether I can find the medicine I needed in the aisle. The attendant and her manager were both on edge and would scream answers to basic questions that patients not used to these rules may not be aware of. Yelling at a sick customer instead of providing clarity, you can do better Fred Meyer.Looks like many other people left similar reviews, seems to be a pattern. Please avoid if you can.
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September 2023 by Mariana William
If I can give this pharmacy zero, I would. I don't recommend this pharmacy to anybody. Threase is incredibly rude, and always creates a problem just so that I can't receive my heart medicine (which is important for me to take every day). She keeps on changing my words and making excuses, while interacting with us in a terrible manner. Brandon the manager was also supported Threase without even fully understanding our situation, simply insisting we were wrong and refusing to let us speak. We will be going to a different pharmacy and I recommend everyone does the same, as this one is horrible.
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February 2023 by Benjamin Spanklin
All the negative reviews are true. On top of that, last night I called in to verify my prescription would be able to be refilled today, and was told explicitly "yes". I drive there today only to find out I was told incorrectly. The person even laughed after saying "oh that was a mistake, hehehe". Unbelievable. This is SPECIFICALLY the situation my efforts were meant to avoid. When I told them the situation, I was met with belittlement and repetitive dismissal.
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February 2023 by Meagan Doyon
I would give it a zero star if I could. The pharmacist told me I needed a DEA number on my script that they refuse to call the dr. How do you refuse to call a dr for their DEA number? I couldn't call. Even the dr. Said they have problems with the pharmacist every time. What's the point in trying to get your meds filled if they wont do it. Here's a tip do your job! If your asked to call a dr then do it.
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January 2023 by Marilyn Norberg
I have used pharmacy for years, they have always worked hard to meet my prescription needs in a timely manner. They are personable and greeting you kindly.
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January 2023 by Dean Jones
All the negative reviews are true. On top of that, last night I called in to verify my prescription would be able to be refilled today, and was told explicitly "yes". I drive there today only to find out I was told incorrectly. The person even laughed after saying "oh that was a mistake, hehehe". Unbelievable. This is SPECIFICALLY the situation my efforts were meant to avoid. When I told them the situation, I was met with belittlement and repetitive dismissal.
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December 2022 by Ajay Veer Tyagi
great purchase center………………………………..
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November 2022 by Matthew M.
Today I was tricked by their marketing. I thought I would receive $10 off a bottle of Bailey's if I purchased a second bottle. Turns out I didn't read all the fine print, which required me to go through an online process that didn't work for me. I asked the manager if Fred Myer would honor the deal and they said, "no." $10 is a lot of money, even Fred Myer won't give up $10 to make a customer happy. This really irked me, and in my frustration over the store's pettiness I ended up not buying the bottles.
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November 2022 by Jennifer Lee
This review is more about the employee Kathy who was so rude and dismissive. She was getting so frustrated and heated. There is a shortage of my medication, trying to call around and see if anyone has it. They had a few but they were allocated to their already established customers. I can understand that but as I'm asking questions to see if that's how it is everywhere and If it makes sense to call other pharmacies she is yelling at me, talking over me, repeating that they are for the customers who are waiting. I told her I understood that and wanted to know if it made sense calling other Fred Meyers but she did not care to hear me but grew frustrated with me and transferred me to Theresa who kindly explained how it works and that they're all connected so it doesn't make sense calling other fredmeyers. I thanked her and we hung up. Katherine should take minute to hear what I'm asking rather than getting frustrated with customers for not understanding how their internal pharmacy systems works.
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November 2022 by Rachel Miller
NOT BEING ABLE TO GET YOUR MEDICATION CAN BE LIFE THREATENING!!!!If I could give this place a zero I would! I originally was asked to wait about 30 minutes for my prescriptions to be filled. Catherine and her sidekick decided I was in the wrong for waiting an hour in the store only to be told that they didn't have my meds. Then...by some miracle they had some and could fill a partial prescription. I was told I had to wait another 15 min. When I said no I was yelled at by both employees and then told I could go somewhere else. Theses people are supposed to be helping their patients! Instead it is an issue to have to help us.I will be reporting this and taking it as high as I can. They need to have sensitivity training at the least!
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September 2022 by Jim R.
Do not buy beer, wine, or liquor at a Fred Meyer. It doesn't matter if you are 21 or 101, they will want to scan your ID. When you're the far side of 70, it is a boatload of BS. There are other places with comparable prices that will treat you better.
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September 2022 by Raj S.
Wow this shop is awesome . First timer . Never went to any Fred myers in US . They don't have Fred myers in east coast . I actually went to buy a SD card for my camera , but they had so many other things . It was almost like a Walmart super store ! The electronics shop was small but I got SD cards for a super good discount . Better than Amazon price . They had all other groceries and daily use items . They also had wine/ beer etc. service was good . Billing was also quick . Liked it overall...
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August 2022 by Sam Edwards
Closed for lunch and at 7:00pm? Very difficult for a health care provider to pick up an urgent prescription. Staff is rude to top it off. Switching to another pharmacy.
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June 2022 by Ermias W.
I bought a product from this store for $44.98 but when I got home the item was missing. I called the store to find out if the cashier still has it. The customer service who answered the phone told me to come back to the store with my receipt so that I will get a refund or replacement. When I showed up in the store with my receipt, the customer service representative looked at me suspiciously and refused to give me a replacement or refund. I complained to the head quarter and the store manager, Jennifer was advised to contact me and the resolved the issue. She never did but on my second call they connected me with her but she was rude and unethical. She treated me disrespectfully, some not expected from a store manager. First she said to me the packager put it in the shopping bag then she said to me she put it in the box. Two different stories. When I called first I did not ask for replacement, I simply want to find out if the cashier still has my purchase. If the answer was NO, that was the end of it. I would not bother to drive back 6 miles to the store. I would not go back to Fred Meyer store again specially when such racial profiling attitude is clearly seen in their employees on top of their pricy products.
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April 2022 by Casual Observer
Pharmacy staff is extremely rude and find ways to make every transaction a problem. They can never find my name on their system despite me telling them I have the same exact issue every month. My doctor writes a 90 day supply of my medication yet they only fill 28 and make me wait until I am out to refill. Today they told me they can see only 56 of 90 have been dispensed yet the computer tells them I have none left so sorry. This is not a medication I can miss days of! Do not fill here!!!