“I have not made any purchases here but was inquiring about having some work done on my rifle. Alex provided great customer service and even took the time to give me some recommendations on other local shops to reach out to.”
“I have a done business with them multiple times, and have always had a good experience. Despite the immense pressure that has been placed on small businesses in this industry, these folks continue to provide the people of Seattle with a vital service. To give one specific example: I had come to pick up several pistols that I had done the paperwork and paid for during an earlier visit. The gentleman who was reviewing my order noticed that I had been overcharged by accident. I didn't even notice this, but this employee had the integrity to point it out and refund me. I tip my cap to you, sir, and to this business as a whole.”
“Larry was great to deal with, fair prices and very easy to work with. I called him mid day Monday and he worked me in to his schedule Tuesday evening. A screw had sheared off and he was able to tap it and remove it within minutes. I will be coming back again.”
“Lovely, clean, and welcoming shop. The staff was super knowledgeable and helpful from firearm recommendations to the paperwork required for purchasing. I went in looking to make my first handgun purchase without knowing exactly what I wanted and the staff was very patient and guided me in the right direction. I can't recommend this place enough. Definitely will be back for future purchases!”
“Literally, my favorite gun store in Washington besides Rainier arms, but that’s a pretty far drive They are extremely knowledgeable. Help me with any questions I need and they believe in your gun rights and are part of the good fight. Just got got into my first parade and made my decision based on some very good advice I got from one of the sales representatives there.”
“The staff has been amazing. As a new firearm owner I had a hiccup and they were very helpful and patient. Close to home, great prices and friendly staff. Will be joining their classes asap. Recommended.”
“I loved my experience here. Came looking for a micro 9 carry but was not sure what I wanted. I was greeted by Leroy who has apparently been there for years.
Selection was good but the thing that I loved the most was Leroy's customer service. Patient, knowledgable, not pushy and was just an all around nice person to deal with. Their prices are very fair. Yes, you can probably save $20 if you start jumping though hoops and dealing with online and for me its not worth it. Pistol I chose was right where it should be in proper market price and same for the optic (I think like within $5 of Amazon on a $300 optic).
When I was faced with a final call, I had to make a budget decision and i didn't get pushed at all. Leroy was so respectful. He also had a lot good opinions to share.
Purchase was smooth and fast. All around a refreshing change from the options I have encountered elsewhere.”
“Great experience! Bob and Darla are a delight, very personable, and make you feel welcome. Process was quick and easy, and way less chaos than at the big box stores. Definitely recommend looking here for FFL transfers and also for help finding out of stock items!”
“Probably the best one I've been to - truly excellent service (they proactively ask if customers need assistance and everything is neat and tidy - the opposite of a typical Dick's experience!) with a good selection (especially baseball and apparel).”
“Absolutely loved it, this was my first ever experience with guns and everything, starting from safety briefing to shooting in the range was great. Excellent customer service and we never had to wait for anything.”
“I had a fantastic experience at Bona Nox firearms when I was looking to buy some accessories for my newly purchased firearm. The staff were incredibly friendly and knowledgeable, and took the time to answer all of my questions and make recommendations based on my needs. They really went above and beyond to ensure that I had everything I needed and that I was satisfied with my purchase. I would highly recommend Bona Nox firearms to anyone looking for quality products and excellent customer service!”