HealthPoint Bothell is a medical clinic that generally receives positive reviews from its patients. The staff is described as caring and friendly, with the front desk personnel praised for their efficiency and promptness. The clinic is noted for having short wait times, with the longest wait being only 15 minutes. One standout employee is Dr. Karlie Hippman, who is described as an excellent, highly professional, and attentive physician. Patients express difficulty finding professionals of her caliber in the current healthcare landscape. However, some areas for improvement have been identified, such as the condition of the waiting room chairs, which are described as "used" and "gross." Additionally, there are concerns about the inconsistency in the quality of service provided by the staff, with some employees described as serving poorly. Lastly, patients express frustration with the clinic's policy of requiring advance notification for missed appointments or cancellations, as they have experienced instances of the clinic canceling their appointments while they were already present.
Caring and good staff but I feel like you have to guide the physicians to reach your goals instead of the other way around.
June 2024
I'm always greeted with a smile. The longest I've ever had to wait was 15 minutes! Thanks to the front desk people! 😁
April 2024
Doctor KARLIE HIPPMAN is an excellent doctor, she deserves much more than 100 stars!!! Very professional, polite, attentive, every time I needed her assistance, everything went well with my treatment. She is that type of professional that is very difficult to find today!!!
