-
February 2024 by Beatrice Bi
I return every year because the people who work here. Padmasani went over and beyond to help me. Thank you.
-
October 2023 by Sara Do
My mother dropped off her tax documents here in April and we heard nothing from them to confirm that her taxes were filed. My brother called and left multiple voicemails, none of which were returned. It wasn't until I called in September that we found out no one had done her taxes.Again, no one did her taxes despite her information being in their system. They had all the scanned documents and they failed to file her taxes. It is shocking that their system allows for this kind of error.Dee at the Mill Creek office took care of everything quickly when she identified the error and was able to get a discount approved. She was kind and knowledgeable.However, I had to ask for the discount. HR Block took my mom's tax documents, said they would file her return, did nothing, and then did not offer a discount when the error was found. We had to ask.This was the first and last time anyone in my family will use HR Block.
-
May 2023 by Mara Lo
As someone with heavy anxiety, feeling at ease is crucial for me. Padma and Payal assisted my sister and I with our taxes and these ladies are top notch! Very kind, skilled, and my experience with them made our day a great one. Thank you Padma and Payal!! I will for sure be back next year!
-
March 2023 by Dee Tran
Padma is professional, knowledgeable, friendly and fast. Thank you for helping me file my tax.
-
March 2023 by Romik Mkhoyan
Outstanding service in Bothell Everett Hwy location.
-
March 2023 by Marty
Great service and friendly staff at Thrashers HR Block.
-
February 2023 by Christine Moody
PADMASANI SRINIVASANJAGANNATHA helped us at H&R. she was kind, knowledgeable, helpful and I will continue to schedule with her yearly.
-
April 2022 by Jennifer Davis
My tax professional was exceptionally kind, and very helpful. She made the process very easy for me, even though I had complicated taxes she made me feel at ease being a new business owner. Thank you!
-
April 2022 by varun nagpal
Excellent timely service, will get my taxes filed next year as well.
-
April 2022 by Erick Barrios
Reliable, friendly and professional assistance in all aspects.
-
March 2022 by Merciful Humming
Because I liked your tax professional!
-
March 2022 by Rohan H.
I just walked out of this location in shock... If I could give zero stars, I would. The tax consultants here are some of the most rude, disrespectful, and dishonest people I have ever met. Xiaoyu "Jane" Hu is a piece of work. My wife and I made an in-person office appointment with her through the website. Deepa, the manager subsequently called us to confirm the appointment and recommended we upload our documents to help the appointment go more smoothly. When we arrived, "Jane" gave us a bill for $610 saying that she had some free time over the weekend and already did our taxes since she was so busy. She did not give us a quote or ask if she could get started without us. We were needless to say confused and the moment we expressed our displeasure with this, she told us that we owed her for her time and that we should not have made an appointment with her because she is so busy and that she is the busiest of all the CPAs. When we refused to pay, obviously because we hadn't even talked about this or signed anything, she stated yelling and screaming and told us to get out. She screamed that we owe her at least $50 for consultation even if we don't file with her. The manager Deepa's response was "Please excuse her, she works very hard and she's very old." What kind of customer service or management is this? They are con artists. Do not go here. There are a dime a dozen CPAs in this city. Do not trust them.
-
February 2022 by Jason Largo
Enjoy working with XIAOYU HU. She updates my family on changes.
-
April 2021 by Marji Taylor
The CPA that helped me was wonderful. Lynn Erickson in the Thrasher's Corner office was fantastic. She explained everything, every step of the way. I wasn't expecting to get such great service and have my taxes filed in one visit. Lynn made it easy understand and now I know more about what to expect with my taxes in going forward.
-
April 2021 by Judy Askew
fast and easy, Customer service very nice and helpful, and I don't have to do my own taxes. Price is a little high considering the easy straight forward preparation of my taxes
