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February 2024 by Basil
Outstanding and excellent experience service!. We needed to upgrade the electrical circuit to meet code for a new hot water tank installation. The customer service and communication experience was amazing from the moment that we booked the appointment to when the technician arrived. James, our technician did an excellent job of surveying where we were at and gave us options as to how to correct the deficiencies. He and his team upgraded our circuit and wiring correctly, efficiently and with minimal impact to us. I highly recommend Jacob electric . They know what superior service and craftsmanship are.
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February 2024 by Ali Hamilton
Gentleman came out and gave us an estimate on our garage door opener and referred as to a garage door company, he was very nice and gave opinion on what he thought was wrong and there was no charge. They installed our floodlight on our back patio and did a great job.Service: Outdoor lighting installation
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February 2024 by Congdar Fui
Mani Nasser installed 2 circuits for me. He even went to the store when he didn't have the correct parts in his van. Everything works, good job! This is the second time I've used Jacob Electric LLC and they did great work both times. Highly recommended.
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February 2024 by Sharon Grabner
Very unprofessional job with multiple hassles. It took almost 2 months (12/06/23-2/02/24) from original work of installing new ceiling lights to completed inspection due to failure of Jacob Electric to make referral for the inspection and then follow-up with corrections. They kept blaming the inspector for being too busy, but didn’t actually make the referral until Jan. 17. At one point in Dec. someone falsely representing himself as the inspector called on a promised inspection day to say he wouldn’t be able to come out. A total of 5 or so promised dates passed with no word from them.After receiving the referral on 1/17/24 the inspector came out on 1/18. However, he couldn’t complete or approve the work because the lead electrician, Edwin, and his assistant had plugged the hole. The inspector that day sent his corrections to Jacob Electric, suggesting this could be resolved by explaining their work over the phone to him, but Jacob Electric never called him back.The inspector then began some research and discovered Edwin is only an apprentice and thus did not have the proper supervision for the job. Jacob Electric arranged for the corrections only after they were confronted about this.LNI website lists numerous violations by this company for this same issue and more.Oh…and I have an extra, unnecessary hole in my wall that Edwin acknowledged at the time was a mistake.I would never recommend this company to anyone.
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December 2023 by Omar Mehilba
Second job done today with Jacob electric. 1st one was installing subpanel in Garage. Today they changed a 240v outlet to 120. Love their quality of service and very reasonably priced. Thanks Luka and team.
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December 2023 by Hilary Grabner
I used this company to upgrade my heaters as well as install overhead lights in my living room. Luca provided an accurate estimate and explained the process showing me how the power was going to work for upgrade. Edwin did a great job on install and they followed up to check in my satisfaction. Would happily use them again.
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November 2023 by Victor Caceres
I was put in contact with Jacob Electric through a referral from Home Depot. They were able to schedule and complete the work quickly and it was done with a level of quality that met my expectations.
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September 2023 by Joyce Bowley
Had an exhaust fan/light with a roof vent installed in an upstairs bathroom. Wiring a new 4-in-one switch. Very polite, professional and cleaned up when complete.
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August 2023 by Sudheer Bysani
Needed to replace faulty Electric panel which was a potential hazard at home. Team at Jacob electric did a fantastic job in assessing the issue and quickly acting to get everything scheduled and completing all the work within days by coordinating with county for inspection and turning off/on the power to the house.Service: Electrical panel replacement or upgrading
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August 2023 by Peter Schenk
We had a large glass chandelier installed in our home. Umar walked us through the estimation process and ultimately scheduled our installation. Edwin and Joel masterfully installed the fixture with speed and the utmost professionalism. I highly recommend Jacob Electric. Umar and his team will treat you fairly and deliver high quality.Service: Light fixture installation
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August 2023 by Washingtons N.
CALL 911---BEWARE, THIS COMPANY IS CURRENTLY DRIVING STOLEN WORK TRUCKS that they stole from the NEWCASTLE area today, this Company is being investigated by others to ensure that they GO OUT OF BUSINESS.Shady workers, who STEAL, LIE, AND CHEAT to get customers--- BE FULLY AWARE.If they show up to your home in a STOLEN WORK VAN, CALL 911 asap to avoid becoming part of this complaint and the scams that take place with this unprofessional company.Any Security, or LAW ENFORCEMENT Officer should immediately ARREST THESE CRIMINALSCall 911
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June 2023 by Michi Mortimer
We live in an older condo with which we had difficulty with an outlet and installation of a bath light. Due the 1961 wiring.They were very courteous, prompt and efficient. In and out in 30 minutes!Electricians can be expensive but with Jacob Electric you definitely get good value for your money. I recommend them wholeheartedly.
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June 2023 by Robert Calkins
They answer the phone, provide estimates quickly, and were out to do the work the next day. It was a small job but it was super helpful that they were able to do the job so quick. The tech they sent let me know when he was on his way and when he was done. Great service. No complaints.
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May 2023 by Will Weaver
Original schedule didn't work out due to factors outside of everyone's control. That said, once that happened, they were great at getting us rescheduled quickly! They even reached out when they had availability earlier than anticipated. They did great work too and managed to do the install without making any holes in the ceiling despite not having attic access.Services: Fan installation
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May 2023 by Iqbal Ahsan
I am pleased with their services greatly! Our bedroom, which never had anything electrical in the ceiling, required the installation of a new fan. The majority of other places demanded $800s, yes with a S. Jacob Electric did an amazing job and did it for a LOT less money! After it was finished, there was some misunderstanding over the pricing, but they corrected it by lowering it to a level that made me delighted! I'll use them once more soon to add a few more fans, but this time it will be simpler. I might also use them for other projects I have in the works.Services: Fan repair
