Kaiser Permanente Northshore Medical Center

Hours: Kaiser Permanente Northshore Medical Center receives generally positive reviews from patients, highlighting its friendly staff, clean environment, and professional care. Many patients appreciate the helpfulness and knowledge of the staff, especially at the pharmacy, where staff go above and beyond to assist with medication needs. Patients often mention feeling comfortable and respected during their visits, with some praising their doctors for explaining health conditions clearly and lifting their spirits. The facility is described as clean and calm, contributing to a welcoming atmosphere. However, there are some concerns about wait times, such as long waits for paperwork retrieval after appointments and overall punctuality. Billing issues are also noted, with some patients finding it difficult to understand charges due to discrepancies between billing codes and estimates, especially for complex treatments like chemo. Despite these issues, many patients express satisfaction with the care they receive, mentioning that staff are helpful, knowledgeable, and professional. Overall, Kaiser Permanente Northshore Medical Center is seen as a caring and efficient place for medical services, with room for improvement in administrative processes.

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1. Bothell, Washington