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March 2024 by Aesthetics45
Crystal was great at helping me pick out a unit for my move. An all around stress free experience.
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March 2024 by Ibam
Robin and Cristal, they are very good people, they have helped me a lot, very kind.
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March 2024 by NickHartman1
My girlfriend, I came here with little expectations and Robin far exceeded them. She’s awesome give her a raise lol.
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March 2024 by Zachery Koneval
Super kind employees, great check in and out experience. My items were stored for over a year and were in the same condition I left them in.
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March 2024 by Anthony Larson
Great communication. Thank you for all your help.
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March 2024 by Matthew Slater
Love this Public Storage. I've used them for years. All of the staff, especially Robin, are terrific to interface with.
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March 2024 by Mark Carignan
The staff here are friendly, knowledgeable and very helpful. The units are clean, well lit up and safe. I highly recommend Public Storage in Bothell if you need storage space.
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March 2024 by ELIJAH CHAPMAN
Robin is the best! She’s amazing at her job and very communicative in finding solutions to any of your storage needs! :)
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January 2024 by Tyler Rath
Great service! Michael and Scott were excellent at helping me, and did it quickly and timely with kindness and efficiency. I highly recommend Public Storage Bothell!
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December 2023 by David Potter
Easy. Great. Thanks!
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December 2023 by Lacey Prater
Secure and very clean facility with great customer service! We originally went with a 3rd level unit but decided we wanted to transfer to the ground floor. Robin was so quick to accommodate us, giving us several days to transfer our belongings without penalties. I definitely recommend using this place for any of your storage needs. Thanks again to Robin for making all of this so easy!
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November 2023 by Eric Lopez
Terrible! Access is being denied for an entire building of renters! An error on the keypad for the lobby is being blamed. The company said because it is on a weekend they can't get a tech out until "probably" Monday. A company this big isn't paying for after hours service. Don't store your stuff here if you want access to your stuff! There are plenty of other storage places to go to that would actually handle this issue properly.Also there was no email or phone call warning about not having access. Imagine all of the people who hired movers etc. this weekend, arrived, and are told they can't use or get into their storage. And of course Public Storage isn't going to give a reimbursement for all of the days access is denied. SMH this company is trash!
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October 2023 by Sydney Figgat
I had a fantastic experience at this storage unit facility! Robin, the front receptionist, was incredibly friendly and helpful throughout my entire rental process. The facility itself is spotless, and the convenient location made it easy for me to access my belongings. I would definitely give this storage unit a five-star rating and would use again if needed.
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September 2023 by Ti Ade
Great experience! Kris was very helpful, knowledgeable, and professional. The whole process was seamless. Thank you, Kris.This location does not leave one hanging on the phone. They respond promptly. Thank you as well, Quinton, for your guidance on the move in day.
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September 2023 by Raven H.
Royce and the lady who has blonde hair, i didn't catch her name, were awesome, positive attitudes and so very helpful explaining how to work the elevator, and even gave us a map of our floor!! Said as long as we/you have good rental history, you are able to upgrade/downgrade units!! 10/10 recommend!!!
