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July 2024 by Gracie White
Safeway charged me the wrong price, so I went to customer service for a refund. The store manager said he would refund it to my credit card, but when I got home, I found that he had charged me the amount of the refund instead. Very unprofessional.
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July 2024 by Angus Mcbumfarty
Every time I got to this store, guaranteed they will be out vitamin D milk and the fresh baked white bread the 2 things I mostly wanted,, this is a daily issue, the OFC never runs out so I choose to go there from now on,
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July 2024 by Josh Largent
This Safeway is clean and nice. Also the deli lady was super nice to my child and I loved her interaction with kiddo. Didn't catch the ladies name but she was a small Asian lady and more than friendly to my 7yr old. Loved it!
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July 2024 by Kevin Boettcher
Our local safeway. The crew here is THE BEST and the store is a prime example of a clean safeway!
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June 2024 by Phil T
This review is for the pharmacy and not the store. The Pharmacy staff are argumentative and rude. Trying to get medication prescribed from our vet for our dog who has seizures should not be this challenging. Every time we refill our dogs medication there seems to be a challenge.
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May 2024 by Derick Riley
Super irritating driving to the other side of town because on Google it says that Safeway at this particular location Is open till 1a.m . Only to find out that either they decided to go home early, which is ridiculous or they just didn't bother to update their hours. Which is very inconsiderate. Thanks.... just let me know where to go to pick up my ten dollars in gas it took me to go from one side of Bothell to the other. Thanks
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April 2024 by Amelia Burton
I don’t get what’s happening with this store lately. Rotten produce, expired meat that’s clearly gone bad. The cashiers are nice and the pharmacy has been okay, but when it comes to quality food it’s just not there.
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February 2024 by john “Bav” Bavendam
?? nice staff
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February 2024 by joshua kipkorir
Nice place
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February 2024 by Jeffrey Cameron Stewart-Adams-Knowles
Update: Last night I was in the store at 9pm. All check stands were closed with lights off and closed signs on the belt. Customers with carts full of groceries were forced to use the self checkout where three of the five staff members I counted were chatting away. This is not what self-checkout was designed for. Self-checkout was initially designed for those with a few items in a basket to bypass check out lines; not a cart full of groceries. I refused so they called someone to open a check stand for me. There are two QFC stores less than a mile in either directions on the same road. The ever dwindling staff and services is likely driving customers to these QFC stores. I am likely to follow.When they rolled out self-checkout at this store I was asked what I thought. I said this was the beginning of the end of the positive shopping experience. In my opinion self-checkout was aimed at increasing profits further by cutting staff and services. The nice lady taking the survey assured me self-checkout was being implemented to free up staff to ensure the store and customers are better looked after. I knew better. Sadly I was proven right.Years laters Safeway continues to be the most expensive and continues to slash staff. The end result is a negative shopping experience thanks to reduced services, lack of staff, quality of staff, mispriced or incorrectly shelved products, and dirty/smelly departments. Case in point the dairy cooler stench has been getting worse and worse the past few weeks. Last night is was downright awful. I suspect the dairy department doesn't have the staff and time to properly look after the department.The existing staff are increasingly pressured to take on more tasks with less time due to woefully understaffed stores. There are no friendly smiles or staff on the floor to assist customers. Those working in their departments during the day are so focused on getting their increased workload done. So much so they go out of their way to avoid eye contact with customers for fear of being interrupted as they feverishly work and speed walk around the store. Over the last couple years the atmosphere in the store has gone from vibrant and cheerful to dull and uninviting. Most of the time I feel as if I am an intruder interrupting their day.Original: 4:15 pm on a Monday: customer service is closed, meat department is closed, and there is nobody to assist. Once again I had to ask the cashier overseeing the entire self checkout area for assistance.Safeway, despite the higher prices than neighboring supermarkets and record profits, Safeway continues to cut back on employees and services customers rely on.Nearly every visit items I wished to purchase must be voided because they were incorrectly stocked, thus the wrong price. Today I needed a product listed as in stock only to find out it was discontinued months ago.These employees are stretched so thin they complain of being overworked and told they need to stay beyond their shift because others called out or quit. I totally sympathize with them. As a customer I am equally frustrated and feel cheated.Safeway needs to fix their own stores before merging with Kroger. A merger I am dead set against. The only stores around me are Safeway, QFC, and Fred Meyer. This merger will create a monopoly. A monopoly that will likely end up creating lifeless stores with even higher prices for their greedy shareholders to record ever increasing record profits. Take 2021 for example. The astronomical price increases resulted in an increase in profits for the year by over 16%. My food bill has more than doubled and their staff count has fallen while they take home new record profits.NO MERGER!!!!! Call Bob Furgeson and your district, county, and state representatives to voice your concerns of this monopoly merger.
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February 2024 by David McLean
Probably the nicest safeway in a fifteen mile radius. Go out of your way to shop it!
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February 2024 by Dennis LaMaster
Big store, so able to find all the items I am looking for. But Safeway does not carry all the brands I like to use.
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January 2024 by Louis M.
Ask for help to unlock and buy some vodka a very young girl came out (hopefully older than 21) and asked me what's your poison? you know alcohol's poison? Hey, we all know alcohol is not good for you, but I can buy it anywhere other than Safeway and the sales people know how to sell it and introduce me to other varieties. I don't need to be insulted by the staff. I asked for her manager to come out, and he was obviously barely out of high school. At this point, I'm looking for some advice on superior alcohols like whiskey, rum, and vodka etc. without somebody much younger than me looking down there nose at me. Please replace the attendants in your liquor department, with somebody who has at least tasted the wares. I won't be buying liquor at Safeway anymore.
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January 2024 by Rich Dunkle
Nice store, clean and organized.
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January 2024 by Michael Grow
Always out of 99 cent eggs
