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March 2024 by Alejandra Hernandez
I placed an order on a Friday night at 8:50 p.m., but according to business hours, they close at 9:30 p.m. I went in five minutes earlier than when it said online that my order would be ready. When I got there, the door was closed, and the employee refused to help me because they were closed. Although it said online that I had received my food and everything, I hadn't, and Subway has terrible customer service when it comes to refunds. When I asked for a refund, she told me that it was all done online. Poor customer service: I won't ever make another purchase from Subway.
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January 2024 by Regis Denefle
Subway is a fast food I tolerate, because you can make rather healthy sandwiches, get them fast, and they are replenishing.
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October 2023 by Clavitz Rain
They do not honor coupons which means the owner is greedy and it puts into question where else we are being shorted as consumers.
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September 2023 by Balaji Radhakrishnan
They won't take coupons.
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September 2023 by kat bat
The guy working today(Sunday) was so nice. Definitely one of the best customer service i have received so far. Such a nice guy with nice gestures and he made me a good sandwich.
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May 2023 by Mia F.
This location stole my money, I put in an online order and my bank account was charged but they said there was no order. after I showed them a screenshot of the charge that had the date and time they called me a liar. I never got my sandwiches even though the money was taken out of my account. I Would not recommend unless you are okay with the risk not getting food after you pay for it.
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May 2023 by Sarah-Marie R. Boerner Albertson
This location often closes ahead of its posted hours. When it is open sandwiches are adequate.
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May 2023 by DrawWith Jordi
Left for a 2 hour break didnt come back bad service
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April 2023 by Alicia Hurlocker
I have a lot of issues with this subway. They don't accept coupons, skimp on meat/veggies, and the worst time was halfway through my sandwich, I realized the entire underside of the bread was moldy. Thought something tasted off. So even though this is down the street from my house, I travel a little farther to the kenmore location. Trust me, it is better.
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March 2023 by Cargo Dvmv
They didn’t heat my bread and rolled eyes on me without a sorry and say they prefer bread to be cold
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February 2023 by Pheara Chhean
They closed at 3:30 pm on Friday, eventho, the employees were inside. The door was locked with open sign.
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January 2023 by Whatchu Lookinat
Great service! The lady working tonight was amazing!
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December 2022 by Chok Sheak Lau
This store does not accept subway discount coupons. Don’t go there if you are planning on using coupons.
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November 2022 by George C.
(over priced/ stingy/rude employees/quality of the food product looks, taste old) just to start with.... Not to mention they don't wear hair nets an my boyfriend an myself both had hair in our sandwiches.. an it's like they can charge whatever they want for a sandwich... They advertise one price an when you go to pay it's something different, an more expensive than advertise! An when you ask why the employee is just rude an won't explain why... I think they were pocketing the extra money they taxed on! Just overall this is the worst experience we have ever had a subway an we love other subways! It's so worth the extra time to go to the one in Kenmore! Plus they accept coupons if you have them! Unlike this one in Bothell!! I am surprised they are still open the service an quality just keep getting worse an worse! Hope this helps you decide where to go for dinner!
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October 2022 by Tarek H.
Online and in person store posted hours are 9am. Yet here we are. Stores have the right to open whenever they want. But for a store to outlandishly make a claim they are open at 9am and not be open which causes numerous people to waste gas and time only to find out it is not. It is not acceptable. Almost like false advertising. Hell they dont even have a sign that say they are closed for staffing reasons or what not. This subway is indirectly harming the environment and people finances. Nothing worse than a business that literally hurts than provide.
