-
February 2024 by Minnie Yang
Worst post office ever! I just wanted to get my package from my hometown but they gave me a lot of reasons that they couldn’t give it to me. They even discriminated against me because they thought I didn't understand English. I DID SPEAK ENGLISH!The employees are all foreigners with heavy accents. They were also very rude and blamed me for yelling at them. What a RIDICULOUS SERVICE! I would love to give ZERO star if I could.
-
February 2024 by Mercedes Schlaffer
Every time I go here I’m afraid something bad will happen. One of the ladies who attend here is always rude and never steps up to give a good service. I brought a package without tape because the store that I purchased this said that I didn’t need to create a package. I still brought it in a package and when I mentioned what the merchant said about not needing to close the packet, she said “we follow our rules” and she wanted to buy tape which is ridiculous that a post office cannot provide a little peace of tape. Then I asked another lady who was there if I can use a little bit of tape. And she gave an attitude too. I really despise going to this place because I know there is always something and they have zero care for clients. Plus is not that is so cheap either
-
February 2024 by Jorian Cole
Made me pay overtime. I was supposed to pay 4.13 for standard shipping locations. She was naming locations for prices which doesn't make sense. Which leaves me struggling nowadays.
-
January 2024 by Della Cain
All the workers try so hard and are always friendly....ignore the trolls!!!!!!
-
December 2023 by Betsy Vincenti
Great location in Bothell. People are knowledgeable, efficient and helpful.
-
December 2023 by Denis Tr.
The most horrible delivery service. Packages getting lost,or they for some reason end up with insufficient adress,and my"favorite" is to wait through the whole day at home to receive the package,and they leave a note saying that you missed them,then they will send it back to the sender or you have to go and pick up yourself from their location because they do not ever redeliver.
-
December 2023 by T.C.L.T W
They need to work on answering phones around 3:30 p.m - 5 pm. Awful effort given. I’m not able to make it to my package due to an accident. Naturally you would call and ask for another person to sign off and I’m completely unable to do so because of a COMPLETE lack of effort!!!
-
December 2023 by Catherine Garrigan
Not even one star. Rude, rude customer service. I have been to many USPS in my time, this was my first time at this location & staff were rude. Never going back.
-
December 2023 by Tami Teller
Always friendly sometimes it seems that they have only one person working when really there should be two
-
October 2023 by Loren Hillberg
Have to get packages here and do the occasional mailing. I have found the postal staff here friendly and helpful. I know it’s a post office but they seem to have pride in what they do and serving people well.
-
October 2023 by Alba Love
Lazy delivery driver put down that I requested my Amazon package to be held at the office after it was already out for delivery. That's a FRAUDULENT statement. I NEVER requested that. The whole point of ordering on Amazon with PRIME SHIPPING is to have your package delivered to your HOUSE. They were too lazy to deliver. The guy I spoke with on the phone told me that it's not his problem, gave me no options for receiving my package & was absurdly rude. UPS & FedEx would NEVER.
-
October 2023 by Jacob
They refused to give me my package because they said they didn't have enough people working that day to be able to retrieve it. And told me to come back tomorrow. Crazy.
-
September 2023 by E
The least helpful post office is in the entire state… the ladies are so rude and don’t want to offer helpful
-
July 2023 by Kanna Izushi-Ciolkosz
The line was a little slow at first, but other than that the postal employee was very kind!I appreciated that she even checked with me to make sure the letter inside was not a sympathy card before sticking on the postage stamp that had "celebration" decorated on it.
-
July 2023 by Weis Nixe
I went and did a mail forwarding because of adress change, expecting the Greencard, not knowing that they don’t forward such important letters. When I tracked my package with USCIS It shows that package is returning to sender. I rushed to the Post office with my passport and they were able to hand it out to me as it wasn’t sent back yet that very day. They used common sense and handed it out after explaining the situation! I am so grateful because if they would have sent it back, I would have waited for another year probably to get it. Thank you again ?
