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September 2023 by Clo Tan
Good experience in this store, and banker Ryan answered every questions I got patiently and explained things clearly.
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June 2022 by Allyce Dooley
I can't remember the last time I had to actually enter a bank, but I recently had a question about my account and went into this location. I had a very positive experience. Arielle was informative, friendly, and very helpful with my questions. She helped me set up an appointment and I would return to this location again.
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December 2021 by Jon
Wells Fargo stole over $160,000 from my family. Wells Fargo is a giant fraud.
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September 2021 by Dharma Construction Inc
Worst bank, fraudulent transactions. Ridiculous charges and fees
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January 2021 by L PO
This place is amazing! I don’t understand the negative reviews at all. I have been banking here for over a year and the staff is wonderful. People need to be more patient if you don’t like their service do your banking at the ATM or online.
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January 2021 by Caitlin Russell
Awesome staff! Always super friendly.
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January 2021 by Helen S.
Worst branch pre COVID and now! 5 people sitting f on Thursday computers one teller and two people on line I had to wait 20 minutes.
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December 2020 by Diane Morrison
Don't plan on doing your banking here. Their hours are all over the place and change from week to week. Sometimes they close for several days at a time even during the week.
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November 2020 by Roopesh
I think this is very rare for me to give a poor rating only if I am not deeply frustrated. I noticed this branch's poor rating but anyway ended up going as its the only one near by. I walked in at 4pm with an hour remaining to close. Entire bank was literally empty with only one customer. Teller lady checked on me when I walked in and said they are fully booked for today and need an appointment. I was ready to wait but they were not ready to serve. Mean while, one customer who that's in there left as well. That puts me as the only remaining customer in entire branch. I waited next 15min outside branch in my car checking on walkins and there is only one lady who used outside ATM and did not even enter bank. Poor ratings on this location are for a reason !!
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August 2020 by James Lee
Aside from almost getting a security breached and credit card information stolen i did get assistance from one of the bank tellers here who did everything in their power to get my account back and secured. I recommend seeing Mrs. Yukiel Perez.
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June 2020 by Khanh Huynh
Becare full with your deposit cash in here. The staffs are mean. Cuz they won't let you see when they counting or give you receipts of cash counting machine. If you said your money more than they counted, they will upset and told you bring your money back.
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April 2020 by Larry Pierceall
I was just trying to help someone who works in a nursing home to avoid exposure to protect the vulnerable adults they care for. But the branch manager refused to accept the deposit
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January 2020 by James Edwards
THIS PLACE IS NUTS! STAY AWAY FROM ALL WF BANKS. i WENT IN THERE TODAY with $700 cash to deposit into a personal account. Yuki Perez, cashier refused to take cash. I had to go home & get a check blank to make the deposit. As a result, there is about one week time delay before ALL the money will be available as they wait for check to clear. A bank that will not accept cash! Never again.
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September 2019 by Chen Liu
Don't know why there are quite a few negative reviews. I have been using this branch for more than five years. They are always friendly and efficient. Maybe my requests are easy like deposits, cashier's check, etc.
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August 2019 by Lisa Stranz
Update: I received an email reply to my review from Wells Fargo "Social" asking for me to send my user name, full name, phone number and address to an email address so they can "look into this further." I suggest more training of employees in the area of customer service rather than further troubling clients and asking for personal information to be sent via email. Ugh, Wells Fargo. You used to have amazing customer service across the board. Not so any longer. Ugh. Don't waste your time. The tellers here are slow and rude. If you already bank with WF use the stellar branch in Lynnwood on 196th near Hwy 99 or the Marysville branches. If you don't already bank with WF, you may want to choose a different bank. Most WF branches are, unfortunately, similar to this one.
