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“My husband and I went several minutes before closing and they still provided full service including helping us open up a checking and savings account, ordering check books, and getting us set up with bank app on our phone. Ludy helped us past closing time, was accommodating, and professional. As our first experience with Kitsap Credit Union, we were happy we went with them and we feel like we made the right choice.”
“Staff at the Bremerton office are so friendly and helpful. When my daughter opened her account she even commented how she'd feel comfortable asking them questions unlike the other CU we bank with. High praise from a teenager.My only issue has been that no one could tell me when my intro rate on my Visa card expired. The call center rep told me it had expired 6 months before which clearly wasn't correct. Systems should be more transparent for staff and members.”
“great customer service award goes to the gals who work at a bank downtown and treated me like a human being even though i don't even bank with them, and was requesting a cash advance. i am interested in becoming a Kitsap Credit Union member now and thanks for the friendly and prompt service.”
“Kitsap credit Union is the best bank I've ever had with very friendly, knowledgeable and helpful staff I've ever had the pleasure of doing business with. Convenient locations and hours.”
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“I have to edit this post since the Kitsap credit union graciously helped me out with a malfunctioned ATM machine. I wish to thank the PSNS branch and also Smanatha (Kitsap Credit Union) in particular for going the extra mile and helping me to fix the problem and saving me many hours of having to backtrack to square one. Thanks again for your team effort, its greatly appreciated.”