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November 2023 by Breanna D.
They were very helpful and had amazing customer service. We ordered several things from here and we're happy with all the furniture . This is just the living room furniture! They were on time & very patient when we had trouble fitting the chaise.
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October 2023 by Nicholas Walker
Selection is good, prices are great! Nicole was super helpful and made sure we were taken care of from the moment we walked into the store, to the moment we picked up our items. She was kind, helpful, and made sure we got everything we needed and more! Amazing experience!
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October 2023 by Aaron Webb
**Stop*** DO NOT PURCHASE FROM HERE*** Save your money and troubles.Recently bought a bedroom set from here and it didn’t take long to regret it. First, when we ordered the set we also ordered another dresser that was marked down. During that process they told us it would be 4-6 weeks before they received it (never mentioned it was a special order). They were going to charge us two delivery fees to deliver the bedroom set then the dresser when it arrived. We told them we weren’t going to pay twice for delivery and to just have them delivered together. A few days later we called back to cancel the dresser and get the set delivered. They tried to tell us it would be a restocking fee because it was a special order (to our surprise). After arguing with them about this, they supposedly spoke with the owner and he came to his senses and refunded us for the dresser. Well, it doesn’t stop there. Just a few days after delivery and set up, my son sat on his bed and it fell through to the floor. After trying to set it back up, we realized the legs under the slats were too long. Also, they only support 3 of the slats in the middle. It appears there are parts missing and it wasn’t set up correctly. I would call back to address this but considering the trouble we’ve already had with poor customer service, it’s not worth it.
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July 2023 by Camilla Smith
We only buy our furniture from here! Nicole is the best! She’s fantastic! Always helps us find exactly what we’re looking for, with a smile and the best southern hospitality (which is hard to find in the PNW) another reason why we always come to her!! Thanks Nicole! You rock!!
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March 2023 by Tanja S.
Nicole was knowledgeable and fun to work with in picking out our couch. We purchased a Stanton couch that arrived today. Couch is beautiful. The drivers were great about protecting our house and couch during the delivery. Very professional! We would definitely buy from Furniture World again!
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February 2023 by Sean Watkins
My husband and I went in today to shop for a few additional pieces for our new home. We had already ordered some furniture from Ashley and were looking to by accent items. We immediately saw a couch we liked and started chatting with Nichole. Long story short, we ended up cancelling our order with Ashley as these folks were able to get me the EXACT same soda for my office but $300. Not only did we get the sofa and sectional for cheaper, we ended up completely furnishing a couple of rooms in the house. Nichole was amazing and spent about 45 minutes with us as we compared and matched different items. Really great experience. Highly recommend and will be back for any other items we need in the future.
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February 2023 by Salamander Moon
My parents come here to buy their furniture and I needed a new mattress so I decided to see what they have available. I was assisted by Nicole and she was so kind and helpful! Found me exactly what I needed and I was able to take it home with me that same day! Definitely coming back again ?
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January 2023 by Mike W.
Ordered a couch, got the warranty and unfortunately had to use the factory warranty less than 6 months later. Furniture World did all the right things and got me a replacement. 3 months later and the exact same issue. Again, Furniture World went out of the way in contracting the manufacturer and getting me a complete refund in the form of credit at their store. More than I had hoped for.4 stars is rated on the furniture, or else it would have been 5
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December 2022 by Sheri Harris
Nicole is great it's our 3rd purchase from them and they are easy to work with and products are great quality. Thank you all!!
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September 2022 by Belinda Grzybowski
Super friendly staff, Nicole was very attentive and knowledgeable about the furniture she was selling. Very personable and didn’t hover like a lot of sales people do. Definitely would go back and buy from her again.
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July 2022 by Kevin Teresi
I had such a wonderful experience here! My wife and I have been to multiple furniture stores and this one gave us both such a warm feeling! Not only are the prices better than other stores but the entire staff is very friendly and helpful! We plan on coming here for our future furniture purchases!
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June 2022 by Bailey Braquet
Do not buy from here- they have had a piece of my furniture since Feb(purchased in Nov) and it is now late June. When I called they kept saying it was my fault and not theirs that I did not call to get updates. Claimed they tried once in Feb(no one called my personal cell that day or left a vm) and that I was emailed(no surprise that I also never got an email). When I asked when it could be delivered since I paid the delivery charge, they told me to pick it up my self and hung up on me. Its an XL ottoman that’s the size of a bed.. haha. What???Is it too much to ask to be notified of when my “delayed items” finally arrive and to get them delivered?
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June 2022 by Bailey B.
Do not buy from here- they have had a piece of my furniture since Feb(purchased in Nov) and it is now late June. When I called they kept saying it was my fault and not theirs that I did not call to get updates. Claimed they tried once in Feb(no one called my personal cell that day or left a vm) and that I was emailed(no surprise that I also never got an email). When I asked when it could be delivered since I paid the delivery charge, they told me to pick it up my self and hung up on me. Its an XL ottoman that's the size of a bed.. haha. What??? Is it too much to ask to be notified of when my "delayed items" finally arrive and to get them delivered?
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May 2022 by Maranda Rivera
Great experience! Nicole was wonderful, answered all of our many questions, and was efficient. I love our new sectional and we got an amazing deal! Will definitely be a repeat customer!
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May 2022 by Olgalucía Brouwer
We just went in, didn't get anything, not our style, kind of poor quality.
