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March 2024 by Kaycee Taylor
Responsive and professional. Although our car was a total loss I would recommend them for repairs. Bonus if your insurance has them as an approved shop
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January 2024 by Chelsea Barker
Do not take your car here. Their shotty technicians will damage your vehicle and then lie to their managers about it, then their managers will gaslight you and claim you edited photos and vandalized your own vehicle. Terrible service and customer etiquette. Spend your hard earned money elsewhere.Don't let this businesses replies to my review fool you. They didn't do anything to fix their mistake. Not even their corporate office and now we have to go through insurance.
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May 2023 by Jason Noorlander
Outstanding service! Dustin and staff went above and beyond to get my truck back in like new condition. Amazing work an a pleasure to work with.11 out of 10 stars!Service: Body & Trim
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May 2023 by Craig Orwin
The office staff was communicative, pleasant, and professional, and the work performed was top notch, even detailing the (admittedly messy) interior of my vehicle as the cherry on top. After a painful months-long fight with the insurance company of the person who hit my car, working with Gerber Collision & Glass was a breath of fresh air. I'd recommend this excellent business to anyone in the Kitsap area in need of auto body work after an accident. Thanks again!
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April 2023 by Joanie Benham
Allison was so patient and kind with my mama. They did a great job on the bumper of her Rav 4.
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December 2022 by H W
These are the best people!The sad part of my story...a truck hit my older Nissan, but he had insurance. So I got a rental car and my Nissan went to the shop for repair. A couple days into taking my car apart, they found one part they needed was on back order for several months... So the insurance co. totalled my car & I decided to keep it & take it home.The shop put my car back together, but they had to bust up my already broken taillight during disassembly.Here's where it gets awesome... They received no money from me or the guy's insurance. But instead of just shoving my broken taillight back into place and sending me on my sad way, they searched around and found a beautiful, fully intact tail light and installed that instead!!! They made no money. They didn't have to care, but Ryan and his team cared about me. Who does that in today's world?? You will be my body shop for life!Thank you for your care and concern!!
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October 2022 by Nicholas Ruckman
During what could've been a very stressful situation dealing with insurance, Ryan and Greg from Gerber took care of us from start to finish. It was clear from the beginning that they were very supportive of the consumer and empathetic to our situation. Extremely communicative checking in twice a week for status updates. We are so grateful to have had them on our side and taking good care of us and our vehicle .Truly top-notch service!!Services: Body & Trim
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October 2022 by Joy Fodge
Recommend 10/10-the service and communication was incredible! Trustworthy & caring service! Very positive experience, as Matt & Ryan are standouts and took great care of the vehicle! Thank you!!
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July 2022 by hellen mpenzi
The team at Gerber Collision and glass fixed up my dented car excellently and in a good time frame. It looks brand new. They updated me on the progress of my car every Tuesday. They went above and beyond by cleaning and detailing my car. The staff are very professional, welcoming and very friendly. I recommend them 100%.
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June 2022 by Bonnie Adair
These guys were incredible. Calling regularly to update me on the progress. Then on top of that they worked well together as a team?
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June 2022 by Brigitte Sager
Had rear bumper replacement. Looks good as new! Communication was great, and the timeline was as anticipated!
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April 2022 by Megan Haley
Good as new is an understatement! These guys were polite, friendly and so informative! They kept me up to date with every detail via texts, calls and voicemails. Would 10/10 recommendService: Body & Trim
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February 2022 by Skyler Memmott
The staff is friendly and very informative! I know that they are extremely busy but they were able to still get my truck in to get worked on in a timely manner. The process was very simple and they were great with helping me out on insurance and my rental car!
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October 2021 by Wylla Mjelde
They have always been recommended by the Insurance Co. They meet your needs and promptly take of your vehicle
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July 2021 by Michael Graves
Outstanding performance people
