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February 2024 by kristy Nelson
I would give zero stars if i could. Came in here Again to try and switch over. But o guess Open doesn't mean open. The young lady told me to do this i have to come in before they close. Lol. I walked in at 7:15. So i guess i probably wont be switching.
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December 2023 by Gracie S
All I can say is the person who works here on Monday and Tuesday which are days I can usually stop in if I need is always super helpful, seems to go above and beyond each and every time I’ve visited this location. She’s just a real jewel! Show her a bit of extra appreciation for someone who knows what good customer service is which can be hard to find in these days. Just so very brilliant with phones. Thank you!
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August 2023 by Jon Stroup
Avoid this company with at all costs... Long ago they were awesome. Now they are just T-Mobile In transferring my device to an replacement metro canceled my Amazon Prime membership that has been included since I started with Metro 7 yrs ago without telling me. After calling back in they said "The no longer have a relationship with Amazon??.. Arggg Also my original phone has crashed and had 4 replacement devices all cost me $50 for the insurance all were refurbished and all died out quickly..
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December 2022 by Brandy Fiorentino
This store always has the best customer service and Sandra is always super helpful and friendly
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October 2022 by Marjorie Sheridan
Worse company to have. If your phone breaks they will charge you to transfer phones even if it's another metro phone. If they cancel a number on your plan they will raise the price of a single device by double. My old device had insurance but that don't matter this company is only about how they can make money. I don't recommend them. Find another company.
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March 2022 by Lancer Fitzhugh
This is by far the best Metro location around. The owner was so helpful. We upgraded our phones and he gave us a great deal!
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March 2022 by Tiffany
Great central location, simple and knowledge is clearly proven.
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February 2022 by Jimmy Dobras
I had to replace my sons phone today the guy working was fast friendly and saved me a lot of money great service
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November 2021 by Elkin Betancourt
Alcatel mobile Hotspot. Looks like they have the device. However, the owner doesn't want to sell it maybe because it is not as profitable like a cellphone. Regardless to the money earnings. you got to give the best to your customers. I Do! Need my alcatel Hotspot device. Thats what I want! No excuses maybe next week or call us if we got some for you. Etc!!! Metro is the best for me. But retail sellers like this one. Close the door and find another company... and stop embarrassed Metro PCS.V/r.
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October 2021 by Nikhita Rogers
The lady in there had a line going out the door and worked quickly and efficiently to get everyone taken care of.
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May 2021 by Judy Gittins
Whoever was in the Bremerton store today was an absolute doll. Very polite and helpful.
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April 2021 by Keira Lovinson
Customer service was on point. But what rubbed me the wrong was. After activation they took my plastic of my screen which i like to do when ready so now i have a scratch on my screen.
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March 2021 by Alicia Tholen
The guy who helped was awesome. Got ours and another person at the same time. I do wish they were more up on disinfecting things that everyone is touching ask people to wear their mask appropriately for everyone who is in the store. It's a small store so no more tgen 2 should be in at a time to be able to social distance.
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January 2021 by Michael Sanders
Quick service, very helpful staff, also very cost effective.
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November 2020 by I I
Tony was amazing (think that was him). So great as a one man show! Helping 5 people at a time and bilingual. He was sincere, polite, multitasking, efficient and giving good deals. He is amazing. I say 10+ stars for this young guy. I hope he's in college for Business Management, full school for MBA- this guy can do it. We need people like this in the World. Bless this man✌?❤
