Naval Hospital Bremerton Pharmacy has recently made significant improvements that enhance the customer experience. With new staff and upgraded equipment, including new computers, the pharmacy has shortened wait times. Utilizing the "get in line" text service allows customers to minimize waiting, especially when picking up prescriptions from the Scrip Center, which has been enlarged and now receives medication refills twice daily. The Scrip Center vending machine in the hospital garage offers a convenient and speedy way to collect medications without the need for identification copies, making the process easier for all ages. Customer service is highlighted as a strong point, with staff members providing dynamic support, ensuring that veterans and other patients receive the assistance they need. Reviewers appreciate the friendly and helpful personnel, who go above and beyond to clarify prescriptions and ensure accurate medication dispensing. Overall, patients express satisfaction with the improvements at Naval Hospital Bremerton Pharmacy, noting the convenience of services and the professionalism of the staff. These enhancements contribute to a positive experience for those who rely on the pharmacy for their medication needs.
I have used the get-in-line call in service. It works easily for refills and new Rx for pick up at the Refill station. No need to enter pharmacy. Even when I used pharmacy 8 weeks ago my total wait, in to out, was less than 30 minutes. Personnel is very friendly and helpful. Thank you
September 2021
I had a phenomenal customer experience in Ophthalmology. I received SMILE surgery and the whole process was very well managed and taken care of! I would recommend to any current active duty service members who are thinking of receiving the surgery, to go for it! Surgery was quick and painless!
February 2020
Two stars and here is why. The wait time, as most of us know is horrid, it is unfathomable to me as to why this great Nation has deplorable MTF healthcare.
