-
February 2024 by Ed Patten
I have worked with this store for years and have always received the best service one can ask for. All associates are great examples of professional knowledge required for their job
-
February 2024 by Jane Doe
I came in to have a battery replaced and Greg was extremely helpful in replacing the battery .He didn't forget about me even though the store was very busy that day. He had a friendly attitude and was great as far as customer service.
-
December 2023 by Mary Hoard
I’ve only been once, but the employee was friendly and helpful. She walked me through windshield wiper blade options and then installed them, all while humoring my 4-year-old daughter.
-
November 2023 by Eva M
Are they the cheapest? No. But, what I am always super impressed with the staff here. They always treat me right, have an answer for my question or issue, and are pretty knowledgeable about diesels (whereas, I am not). The manager, Stephanie, is always super welcoming and friendly, and is always going the extra mile for me when I pop in for whatever it is I need that day. I also love that they carry premium brands I have issues finding elsewhere and they always have exactly what I am looking for. :)
-
November 2023 by Roderic Swan
Awesome customer service. Although I do understand people steal from these places; please wait sitting there staring at me or pretending to look for something in the aisle I'm in. You work there, you know where the stuffs at.
-
October 2023 by Dave Smith
This is my go to store for car parts. Can't beat the customer service
-
September 2023 by Terri Gorman
Super helpful !! Greg Harris Has superior service ..went above and beyond to help me !!
-
September 2023 by Mr Cujo
This O'Reilly store is amazing!! They know about cars(which is huge). I work on cars all day every day, so I truly appreciate the staff and their knowledge.
-
September 2023 by Nichoelle Joyce
I go to Oreileys for most of my automobile needs the em0loyees always are well knowledged about my car issues too.
-
September 2023 by Virginia B Leggett
I can always find what I need there.
-
July 2023 by Daniel P
Called to get an ETA and pricing on a special order part. Thomas answered the phone. The entire time, he acted as if I was wasting his time. When I asked him to clarify the ETA of said part, he started to raise his voice. Thomas, you need to be fired. If you can't handle serving customers, get out of customer service. It's that simple. Good thing Autozone is only a couple blocks down the street.
-
July 2023 by Mavericksinflight
I just experienced customer service at its best. Unfortunately I missed the guys name but probably not good to put online. But he's from Georgia and true southern hospitality. That I miss being from Knoxville. Wow he helped with a battery install and purchase and tips and the other worker helped me with good information. This place is #1. No more AutoZone ever for me. Thank You Georgia and O'REILLY!!!
-
July 2023 by Calem Moore
Gotta love the part stores they keep the cars on the road
-
March 2023 by Steven B Harkness
I go to O'Reilly's Auto Parts not only for the parts but the knowledge of the employees.
-
January 2023 by Abrey Rose Sanderson
To start I not only had been shorted a great amount all four times I had gone in to purchase parts for my boyfriend, but both of the men that had been working had terrible attitudes. One of the gentlemen was even irritated with me and the fact that I had even come back into the store due to the simple fact that the lady he had coming in to cover the rest of his shift for him was not there when she said she would be, he complained about having to give me all of his smaller bills, he was also VERY snappy, cocky and had acted like he didn't know that it was him whom had JUST minutes before sold the radiator hose adapter that I was trying to return to my boyfriend and didn't offer him the receipt before my boyfriend had walked back out of the store. I was shorted $44 dollars of the $50 change i should have been given back..I will not be returning to this establishment under any circumstances
