Paratransit Services

Hours: Paratransit Services provides essential transportation, particularly for medical appointments, stores, and other nearby places. The service is described as amazing and great, with many expressing gratitude for its existence. Riders consistently report feeling safe, secure, and cared for by exceptionally wonderful and hardworking drivers. The staff and dispatchers are also noted for being mindful, caring, patient, and resourceful, often getting things done. While the service is highly valued, some challenges are noted with phone scheduling. The call volume is high, leading to long hold times, sometimes over an hour. This is attributed to the need for representatives to be patient and thorough when speaking with callers. However, scheduling rides online is highlighted as an easy and efficient alternative. Communication via email through the website also receives praise for prompt, same-day responses, especially for important issues. Overall, the company is deeply appreciated for its dedicated service to the community.

• 4.05 miles

  

  HP TILES Corporate Office

1. Bremerton, Washington